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Wesleyan University Lead Receptionist

Location:
Houston, TX
Posted:
December 20, 2021

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Resume:

R'RELLE D DUNCAN

adppd5@r.postjobfree.com

757-***-****

Educational Development

Houston Baptist University

Masters Business current

Texas Wesleyan University

Bachelors Mass Communications 2015

Tarrant County College

Continuing Education 2015

Texas Christian University

ROTC Training 2012

Accomplishments

- RRProServices LLC 2021

- Top Tier Luxury Rentals LLC 2021

- R’rellesGym DBA 2019

- Nutrition and Supplement Specialist 2020

- Personal Training Certification 2020

- Youth Fitness Trainer Certified 2018

- NAIA Conference Championship 2012

Operational and Trained Skills

- Customer service

- Web pages, social media, editing, Audio Analysis, Journalism

- Organization and Communication Skills

- Supervising/Training Personnel, handling scheduling and conducting interviews

- Inventory Management (accounting and billing)

- Optimizing sales/promotions and marketing/advertising

- Microsoft Word, Excel, Power Point, and Outlook, Photo Shop, Adobe

- Visual Presentations, floor settings, and merchandising specialization

- Negotiating and Salesmanship

- Management, Leadership, Teamwork and Building

relationships

- Fitness/nutrition training

Professional Experience

Personal Training- Present

• Evaluate clients' fitness levels and health conditions.

• Build individualized exercise programs.

• Explain exercises in detail and suggest alternatives if needed, safety and hazards or workout equipment

• Monitor progress of clients' fitness levels.

• Lead both individual and group training sessions. Humana Health Care- Aug 2021-Oct 2021

• customer service

• call center (cold calls and warms calls)

• knowledge of healthcare needs

• billing and referencing data base

• help customers understand their insurance coverage and options

24 Hour Fitness – Aug 2015- Mar 2020

• customer service, being resourceful

• prompt attention to members needs.

• have an open dialogue and inspire members to achieve their goals

• new and continued membership needs

• signing up new members and helping them understand their financial concerns, personal training, health/fitness, the benefits of the gym, and removing any barriers

Department of Family and Protective Services

Conservatorship Specialist Jan 2017- June 2020

• achieve program and regional objectives for service delivery by monitoring caseloads

• Manages and develops staff through unit in-service training, field visits with staff, review of performance data, individual conferences with relatives, children, parents, legal

• Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community resources.

• Makes casework decisions regarding the removal and placement of children and works with county and district attorneys on legal measures to initiate on child protective services cases through judicial courtroom

AutoNation Chrysler Dodge Jeep Ram Hyundai / Allen Samuels Chrysler Dodge Jeep Ram

Lead Receptionist/ Admin Mar 2015- Feb 2017

-Clerical Duties

-Maintain high levels of customer service

-Rapport between customer and sales representative.

-Assist General Manager and Sales Manager with data spreadsheets and customer relations.

Rue 21

Assistant Manager July 2010-Jan 2016

- Deliver superior customer service

- Directly recruit, train, and develop associates

- Responsible for managerial, operational, marketing, and sales reports

- Maintain compliance through loss prevention

- Visual Specialist, Grand openings, Remodeling.

Texas Wesleyan University

Communications Employer Jan 2011-Aug 2014

- Anchor, film production, photography, broadcaster

-broadcast news and entertainment, promote and advertising

-anchor studio sessions, edit and finalizing film

Volunteer Experience and Development Skills

East End Baptist Church- Suffolk, VA 2006-2010

Choir Tours Missionary

Vocational Bible School Leader

Summer Day Camp Leader

Missionary Volunteer Program

Suffolk Center for Cultural Arts- Suffolk, VA 2008-2010 Volunteer Worker for Summer Camp

Texas Wesleyan University- Fort Worth, TX 2010-2014 Track and Field Athlete

Texas Motor Speedway Volunteer Work

Army R.O.T.C.

12/3/2021



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