Cynthia McNeal
Property Manager
Memphis, TN ****5
adpngy@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Property Manager Manager 2
MDHA - Nashville, TN
August 2016 to September 2021
Managed Property of 378 unit's Section 8, tax credit property.
• Class C Property 98% occupancy rate.
• Carrier out such function as identifying qualified residents, screening interviewing checking reference, etc.
• Identify any problems and obtain feedback from the residents.
• Managed a shift of 10 employees.
• Managed client's accounts and Audit and balance for 100 vendors
• Managed resident accounts for 378 resident rental histories.
• Processed Monthly TRACS and HAP Voucher Processing.
• Processed monthly A/P checks.
• Generated new budget for property.
• Serves as liaison between Management Company and contractors.
• Properties pass REAC inspection with 91B.
• Property changed Management Company.
• Handle all employee time and payroll .
less
Property Manager
First Cumberland Properties - Nashville, TN
November 2015 to August 2018
Oversee daily operations for 200 unit Property. Project Base Section 8, Tax .• Class C Property 95%. % occupancy rate.
• Carrier out such function as identifying qualified residents, screening interviewing checking reference, etc.
• Identify any problems and obtain feedback from the residents.
• Managed a shift of 7 employees.
Processed Monthly TRACS and HAP Voucher Processing.
• Managed client's accounts and Audit and balance for 100 vendors
• Managed resident accounts for 296 resident rental histories.
• Processed Bi weekly payroll.
• Processed monthly A/P checks.
• Generated new budget for property.
• Serves as liaison between Management Company and contractors. Leasing Manager
Hillview Apartments - Memphis, TN
October 2015 to November 2016
Responsibilities
•Handle leasing inquiries, conduct tours, diligently pursue the close of each sale, perform follow ups, and complete leasing paperwork with prospective residents
•Ensure each day that follow ups are being thoroughly completed with detailed notes in Entrata according to the Follow Up Policy.
•Provide including, but not limited to, answering prospect inquiries, conducting tours, closing the sale, completing follow ups, and executing the leasing paperwork thoroughly and correctly
•Prepare leasing agents daily for anticipated leasing activities including a daily to-do list for marketing.
•Submit a Daily report each evening summarizing leasing activity .
•Assist in the turnover process by completing all tasks and responsibilities assigned by the Property Manager
•Prep for and facilitate the move-in day process with the Property Manager. General
•Complete tasks as assigned by your supervisor
•Submit all reports within required timeframe, such as the Weekly Leasing Update, the Tactical Marketing Plan, and the Market Survey
•Notify Property Manager of any office supplies, lease forms, and/or marketing materials to be ordered
•Ensure the sales floor is maintained and the office is opened and closed at the designated times Property Manager/ Leasing Agent
Memphis RPF Brix Management / Student Housing - Memphis, TN January 2014 to October 2015
•Handle leasing inquiries, conduct tours, diligently pursue the close of each sale, perform follow ups, and complete leasing paperwork with prospective residents
•Ensure each day that follow ups are being thoroughly completed with detailed notes in Entrata according to the Follow Up Policy.
•Provide including, but not limited to, answering prospect inquiries, conducting tours, closing the sale, completing follow ups, and executing the leasing paperwork thoroughly and correctly
•Prepare leasing agents daily for anticipated leasing activities including a daily to-do list for marketing.
•Submit a Daily report each evening summarizing leasing activity .
•Assist in the turnover process by completing all tasks and responsibilities assigned by the Property Manager
•Prep for and facilitate the move-in day process with the Property Manager. General
•Complete tasks as assigned by your supervisor.
•Submit all reports within required timeframe, such as the Weekly Leasing Update, the Tactical Marketing Plan, and the Market Survey.
•Company close business in the Memphis Area . Com play located in the UK. Property Manager
Miami Mar INC - Memphis, TN
April 2013 to January 2014
Managed Property of 296 unit's Section 8, tax credit property.
• Class C Property 95%. % occupancy rate.
• Carrier out such function as identifying qualified residents, screening interviewing checking reference, etc.
• Identify any problems and obtain feedback from the residents.
• Managed a shift of 7 employees.
Processed Monthly TRACS and HAP Voucher Processing.
• Managed client's accounts and Audit and balance for 100 vendors
• Managed resident accounts for 296 resident rental histories.
• Processed Bi weekly payroll.
• Processed monthly A/P checks.
• Generated new budget for property.
• Serves as liaison between Management Company and contractors.
• Property changed Management Company.
Property Manager
Carroll Management Group - Atlanta, GA
November 2010 to December 2012
Managed Property of 296 unit's Section 8, tax credit property.
• Class C Property 95%. % occupancy rate.
• Carrier out such function as identifying qualified residents, screening interviewing checking reference, etc.
• Identify any problems and obtain feedback from the residents.
• Managed a shift of 7 employees.
• Managed client's accounts and Audit and balance for 100 vendors
• Managed resident accounts for 296 resident rental histories.
• Processed Monthly TRACS and HAP Voucher Processing.
• Processed monthly A/P checks.
• Generated new budget for property.
• Serves as liaison between Management Company and contractors.
• Properties pass REAC inspection with 91B.
• Property changed Management Company.
Area Community Manager/Office Manager
Rynard Properties - Memphis, TN
June 2004 to May 2010
Carrier out such function as identifying qualified residents, screening interviewing checking reference, etc
• Identify any problems and obtain feedback from the residents.
• Managed 3 HUD Subsidized properties. Site base section 8, tax credit, and 236 properties.
• Class B properties.
• 100 % occupancy rate on all 3 properties.
• Managed a shift of 10 employees
• Managed client's accounts and Audit and balance for 100 vendors
• Managed resident accounts for 572 resident rental histories.
• Processed weekly payroll.
• Processed monthly A/P checks
• Generated new budget reports for all 3 property's company.
• Completed Certified Occupancy Specialist Training
• Serves as liaison between Management Company and contractors for all 3 property's.
• Serves as the Director of Memphis Compliance rental housing for tax credit.
• Property was sold and changed Management Company.
• Properties pass REAC inspection with 90 and 94.
Processed Monthly TRACS and HAP Voucher Processing. Education
High school or equivalent
Draugon's Jr College - Memphis, TN
1984 to 1986
Skills
• Property Management
• Marketing
• accounting
• Yardi
• Accounts Payable
• Excel
• Customer Service
• Recruiting
• PeopleSoft
• Microsoft Office
• Microsoft Word
• Microsoft Outlook
• Section 8
• Fair Housing Regulations
• Payroll
• Property Leasing
• Kronos
• Microsoft Excel
• English
• Office Management
• Management
• LIHTC
• QuickBooks
• Accounts Receivable
• Account Management
• 10 Key Data Entry
Certifications and Licenses
Driver's License
January 1981 to January 2024
Assessments
Customer Focus & Orientation — Highly Proficient
February 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
February 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Computer Skills:
Operating Systems: Windows 95 and 98, 2000, Office XP, Office 2007, Windows Vista, AS400 AADP, Oracles
Systems PC terminal, 10 key calculators (13,000 Key Strokes). Application: MSWord, Excel, Power Point, Word Perfect, Peachtree Accounting, People soft, I3, Heat, Kronos time keeping, Work Center, Tempware, Lawson .One Site Real page Rent Roll, yardi, Microsoft Outlook, and Rent Manager,Time American, ADP, Benefit Mall, etc.