Joseph V. Gameson Jr.

**** ****** **. ****** ****, Missouri 64110 Cell 816-***-**** adpmlq@r.postjobfree.com

Employment History

Elite Logistics Services Inc. – Onsite Supervisor / Recruiter 9/2020 to Present

• Manage employees & serve as liaison between government subcontractor & internal company contacts

• Provide effective recommendations for policies & procedures, screen candidates, placing, assigning schedules within shift to appropriately adequately fulfill production demands to avoid conflicts

• Manage day to day operations, employees, supervisory responsibilities: hiring & firing, discipline, coaching & counseling. Sourcing candidates, leading onsite orientations, managing payroll issues & complaints.

• Ensure effective, timely & thorough communication between upper management in situations requiring escalation. Comply with HR processes & procedures supporting operations by maintaining updated database with detailed employee notes for further research if desired.

• Create reports, handle all payroll issues, onboarding, compliance, vacation, benefits questions and enrollment.

• Use independent judgment & discretion to address or direct customer contact & maintain bottom line responsibility.

Manpower – Onsite Client Delivery Specialist / Recruiter 10/2015 to 8/2020

Identify future hiring needs for plant production & warehouse, design job descriptions for direct hire, contract to hire & temporary roles, sourcing/screening candidates, accurate record keeping/HRIS databases, network with social media conduct phone & in person/face time interviews, file paperwork, informed on employment law & legislation, & assist with workers compensation claims.

Coordinating service delivery at client onsite exceeding client’s needs, focal point of contact for MP associates implementing company culture, values & policies through orientation & training.

Executing activities, employee engagement, & payroll. Respond to all concerns from both client & associate, effectively resolving situations, escalating when appropriate.

Clearly understand client expectations, terms & conditions, work to generate sales leads from existing clients, transitioning them to Sales Executives for further pursuit. Assist in sales efforts by fielding potential clients & network with sales team.

Delivering high quality service to associates upon arrival (associate on boarding, first day orientation, & safety training as applicable), engagement & retention.

Focus on associate performance management/supervision & policy review including: associate feedback, coaching, development, corrective disciplinary action, disputes/investigations, & termination.

Americo Financial Life & Annuities – Operations Transactions Team Processor 07/2014 to 08/2015

Timely processing of both Annuity & Life Insurance transactions, (distributions, RMD's, loans, partial surrenders) resulting from Qualified plans (401k, 403b, Roth, SEP-IRA)

Non-Qualified Policies: gain calculation, cost basis & updating tax information as necessary.

Very detailed manual transactions requiring use of excel spreadsheets and in-depth analysis of paperwork.

Second Day QC review of transactions, verify shipment method. Translate of foreign correspondence.

OFAC review & CSLN of Texas policy holders to verify no outstanding Child Support Liens.

JP Morgan Retirement Plan Services 04/2007 to 07/2014

QDRO/Death Account Segregation Specialist 04/2013 to 07/2014

Segregation of accounts from court proceedings for divorce or death.

Transactions range in complexity & detail. Accounts are segregated by percentages or flat dollar amount

Gain Calculation & time weighted. Exclusion of restricted funds. Create correspondence informing participants of completed segregation. Translate department documents. Typing speed 60+ wpm.

Transactions Specialist I & II 04/2011 to 04/2013

Accurate review & analysis of paperwork and processing transactions of increasing complexity.

Fund changes, contributions changes, beneficiary updates, IRA transfers, in-service withdrawals, distributions, hardship withdrawals, dividends, & Required Minimum Distribution's.

Accountable for departmental Open Items Report, eliminating outstanding items to a day 1 status,

Communicating needs to the department managers to resolve any items to be cleared from the report.

Retirement Education Specialist - Customer Service 06/2007 to 04/2011

Service, educate & engage plan participants in customization of their portfolio relaying concise plan information, allow participant to make well informed investment decisions, the advantages of participation in company sponsored retirement plan and employ retention.

Research, problem solving & follow up when necessary.

Improved better communication experience to participants by implementing cross team support, assist email department: translate all canned correspondence for email and letters in Spanish.

University of Missouri Kansas City Adjunct Spanish Teacher 09/2003 to 05/2007

Teaching entry level, intermediate & advanced Spanish university students.

Prepare class materials, organize daily presentations for class & department, & prepare exams/materials.

Detailed tracking of student’s confidential files, attendance, teaching material

Individualized tutoring when needed, contributed to success of 120+ students.

Don Bosco ESL Program – Office Admin/Learning Specialist/ English Language Teacher 01/2003 to 04/2011

Teacher of English Language to non-native speakers for entry level, mid-level and advanced

Level 1: beginning vocabulary and structure, life skills. Level 3: simple present/present continuous

Level 5 – modals/past tenses/ future tenses

Enrollment, detailed track of student’s confidential files, one on one tutoring, up to 30+ students.

Ace Personnel: Bilingual Staffing Support Manager, Onsite Manager, Sales 11/2000 to 04/2002

Keep daily detailed track of employees and personnel files; manage pay; interview associates, manage hiring & termination of employees, daily use of ATS database, update employee records; investigate associates previous employment eligibility, employee follow-up, client contact, bilingual safety drills.

Inside & Outside Sales, cold calling to determine needs, contact companies to determine of large commodity users, setting appointments, establishing rates, finish sale.

Education

University of Missouri-Kansas City - Masters of Arts, Romance Languages, Spanish / Italian - GPA 3.5

University of Granada, Spain- Intensive master’s language program

University of Missouri-Kansas City - Bachelor of Arts, Language Degree Spanish. GPA 3.3 – Focus: translation

Honors of Special Achievement

2003 - UMKC Recipient of Graduate Honors Fellowship Scholarship to complete Masters Degree.

1998- Recipient of year long, study abroad scholarship/interchange to the University of Veracruz, Mexico from 1998-1999 involving study of language & culture, as well as teaching evening English classes through the UV Language Department.

Jan. 2003 - St Luke’s Medical Center Interpreter /Translation Course

Software

HRIS Systems: Kenexa, PeopleSoft, ACT! Database, Beeline, Manpower Front office

Microsoft office suite

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