REGINA THOMPSON

**** ****** *****, ***** *******, TX 75052 214-***-****

SUMMARY OF QUALIFICATIONS

Over 30 years’ experience in varied customer service and administrative responsibilities

Well- developed communication and assessment skills

Outstanding leadership, analytical & organizational skills

Ability to work independently and with multidisciplinary team

Proficient at setting and completing my task and goals

PROFESSIONAL EXPERIENCE

Recruiter/US Army to educate and implement incentives for reenlistment

All Lines Homeowner and Auto Claims Adjuster

Handled Medical Claims

Certified Travel Ambassador (CTA) performing FAM trips

SUPERVISION AND ADMINISTRATION

Conduct training in warehouse operations and product handling procedures to reduce product-handling problems

Created operation manual for commercial claims department

Overseer of clerical department prioritizing the daily workflow during catastrophe season

Accounts Receivable, manage cash, apply payments and deposit checks

EMPLOYMENT HISTORY

2021-Present Cullman - Humanitarian Support Dallas Shelter UIC Youth Care Staff

2016-2021 Endeavors, Inc. Direct Care El Paso & Shelter Monitor-Dallas

2005-2016 Life Outreach International Prayer Partner / Communications

2002-2005 Kelly Moore Paint Company Accounts Receivable-Data Entry

1998-2002 Dyadem Trvl n Hand of God Self-Employed-Claim Resolution

1997-1998 Professional Medical Services Claim Service Representative

1994-1995 U.S. Army Corps of Engineers Office Automation Clerk

1986-1994 AETNA LIFE & CASUALTY Claims Processor/Commercial/Personal/Auto

EDUCATION

High School Diploma

Dallas County /Richland College/Cedar Valley

Tarrant County College Southeast/Northeast/South

Fort Worth School of Business

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