DANIELLE FRERE

718-***-****(Home) 347-***-**** (cell) adpkfx@r.postjobfree.com

EDUCATION:

ASA College 2013 Associate of Occupational Studies, Medical Assisting,

SKILLS AND QUALIFICATIONS

MS Office Suite Medical Manager, Medisoft, ICD-9, CPT-4 Coding, Centricity, EPIC, E-Clinic EKG, CPR, Vital Signs and Visual Acuity; CPR and HIPPA Certified.

EXPERIENCE:

Memorial Sloan-Kettering Cancer Center April 2019 - May

Donor Room (Registrar) – April 2006 to Present

• Responsibilities includes preparation of daily office duties, scheduling, collecting pertinent demographics.

• Handling of packages as necessary. Ordinance of waiting room and canteen area throughout the day.

• Extensive phone coverage, messages, follow-ups at the open/close of day appropriately.

• Physician interaction as necessary for document clearances.

• Greet all patients according to the Customer Service Standards of Excellence.

• Problem solver, for complex situations to the gratitude of patients, visitors which is most effective.

• Verbal and written support from donors and visitors’ experiences.

• Participation in development and continued education programs. Cross train staff members as directed.

• Exhibit a professional demeanor always while representing the practice. Support the mission statement to develop, enhance, and promote quality customer service through team efforts.

• Multitasker while maintaining a successful rate of accuracy. Quick learner with a willingness to new projects

Jag One Physical Therapy

Office Assistant June 2018 - March 2019

• Greets patients and other visitors

• Answers questions and provide assistance and direction

to all patient’s

• Register and update all patient information utilizing the companies medical software system

• Coordinate and organize appointments.

• Completing insurance verifications, Authorizations and referrals

• Maintaining all patient confidentiality

• Knowledge of Workers Compensation/No Fault auto claims submissions

• Field all phone calls that arrive using general office numbers

• Manage inventory of necessary office supplies.

Pro Health Care Associates Receptionist January2017- March 2018

• Assist Patients with signing in and completing all medical forms.

• Enters all demographics, insurance information into EMR.

• Verifies insurance eligibility and benefit information; informs patients of insurance benefits

• Collects co-payments and patient balances

• Greets patients, family members and guests with a friendly smile.

• Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages, assists physician and clinical staff by coordinating follow up care for patients.

• Schedules appointments for patients and obtains authorization and referrals for diagnostic testing

• Sends patient's records to Primary Care Physician

• Assists patients, family members and guests with any questions or concerns

• Completing all administrative tasks as requested by management

Brookdale Hospital Medical Center November2014 - August 2017 Medical Office Assistant

• Assisted 40+ patient per day with pre- and post-examination protocol.

• Took blood pressure and vital sign information.

• Set up blood work/phlebotomy, urinalysis

• Performed EKGs, Pregnancy test, Spirometry, Quantiferon Recorded patient histories.

• Scheduled initial appointment and follow-up appointments.

• Distributed medications and updated records.

• Explained procedures and answered questions concerning medications, medical equipment, and clinical office procedures.

• Updated medical records and explained patient’s problems to the physician.

• Assisted physician with patient examinations and the distribution/explanation of medications.

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