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Claims Clerk Debtors

Johannesburg, Gauteng, South Africa
December 07, 2021

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Rizwana Sheopershad

Credit Management Certificate



I completed a Credit Management Course in 2020

and worked for Tiger Brands since 2014.

Over the last 8years at Tiger Brands, I have built my career on three simple principles: Work smart, be

attentive and have thick skin.

I believe that I have transferable skills that can be incorporated into any position that requires

communication skills, active listening, information gathering, interviewing skills, writing convincingly, dealing with disputes and using technology.

I am able to remain conscientious in high pressure situations. I have strong negotiating skills and the ability to positively influence others. I am confident and demonstrate patience and poise in every task

at hand.


21 April 2014 – July 2019

Sales Administration

Tiger Consumer Brands Limited

• Assessing and Investigating Claims

• Loading of Pricings

• Booking EDI Orders

• Adhoc duties

01 August 2019 – 31 December 2020

Debtors Clerk

Albany Pietermaritzburg

• Reconcilling

• Payment allocations

• Ageing analysis reporting

• Submitting customer statements

• Weekly reporting

• Customer queries

• Assessing and resolving customer claims

• Inputting pricing

• Debt collecting

• Adhoc duties

Skills gained

• Attention to detail and problem solving

• Analytical and logical reasoning

• A good working knowledge of and comprehension

of compliance standards in terms of:

National Credit Act, Debt Collectors Act and

Consumer Protection Act.


• Analytical and logical reasoning

01 October 2011 – 14 March 2013

Administration Clerk

Mascor (John Deere & GM)

• Administration Duties

• Processing of Invoices

Skills gained

• Identifying and recommending process


• Administration and organizational skills.

• Conflict handling and effective people skills.

01 November 2008 – 01 March 2013

Warranty Claims Clerk


• Assessing Warranty Claims

• Attending to all administration on claims

• Capturing Claims accurately and ensuring same is attended to

Skills gained

• Accurate compiling of reports with findings and


• Research methodologies and effective

communication skills (written and verbal).

August 2008 - October 2008

Administration Clerk

Esfam Spar

• Administration Duties

• Data Capturing

• Capturing, and filing of Supplier Invoices.

• Receiving of Goods, invoice checking and

evaluation of goods

01 May 2008 – 31 June 2008


Roy Thomson Insurance Brokers

• Administration Duties

• Handling of Brokers Diaries and scheduling of


• Handling of Correspondence and Administration


• Daily Sales Analysis to determine Stock turnover and rate of replenishment required


June 2020 Credit Professionals Institute

•Credit Management Level One

November 2020 Credit Professionals Institute

•Credit Management Level Two

December 2006 Matric (Grade 12)

Subjects Completed

• English

• Afrikaans

• Mathematics

• Geography

• Life Science

• Accounting

• Travel and Tourism

Extra Activities

•Served as a member of the RCL (Representative

Council of Learners)

•Served as a Prefect


Organisation :Tiger Consumer Brands Ltd

Name and Surname: Marlies Knoutze

Contact detail :+27-60-982****

Position :Team leader

Organisation :Albany Pietermaritzburg

Name and Surname: Bernadete Akal

Contact detail :+27-727******

Position :Accounts Manager

Organisation :Mascor

Name and Surname:Corne Hattingh

Contact details :+27-33-413****


Position :Manager

Organisation :Esfam Spar

Name and Surname:Rena Sheopershad

Contact details :+27-33-413****

Position :Store Manager

Organisation :Roy Thomson Insurance Brokers

Name and Surname: Roy Thomson

Contact details :+27-82-777****

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