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Administrative Assistant Bilingual Sales

Location:
Atlanta, GA, 30303
Posted:
December 03, 2021

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Resume:

LUDMILA MENDOZA

**** ******* ***** **** *************, GA 30044

adpjmr@r.postjobfree.com 770-***-****

Knowledgeable in providing friendly and thorough customer service with over 6 years of experience. Adept at working in diverse retail, customer service and administrative support environments.

EXPERIENCE

08/10/2004 – 12/16/2010 ATLANTA, GA

COSTUMER SERVICE / ASSISTANT MANAGER, carnitas michoacan

Attended costumer’s needs

Experience in POS terminals: credit card processing

Cashier

Inventory control: Restock and organize new shipments in a timely manner

Payroll processing: Processing employee wages

01/31/2013 – 03/11/2020 BAMBERG, SC

MANAGER / STORE CLERK, dhruvin, inc

Answered questions regarding store and merchandise

Greeted customers and ascertained customer’s needs

Developed positive customer relationships through friendly greeting and service

Trained and served as a peer coach for new associates

Cash flow management

Experience in POS terminals: credit card processing

Payroll processing: Processing employee wages

Accounting: Managed daily and monthly expenses, as well auditing accounts

Inventory control: Processing incoming shipments into inventory control systems and issuing restocking orders as needed.

11/12/2020 – 07/03/2021 NORCROSS, GA

ADMINISTRATIVE ASSISTANT, SERVICIOS TOTALES, INC

Provide ongoing administrative support, driving organizational success through the management of daily operations.

Accurately verified and processed 50+ new client applications weekly (Tax Return, Audits, Bookkeeping)

Maintained strict confidentiality of all applicant information

Serve as primary point of contact for an average of 40 incoming phone calls per day, addresses inquiries and resolving concerns.

Maintained and keep track of office supplies

Clerical duties

07/06/2021 – PRESENT SUWANEE, GA

OFFICE AND CLIENT ADMINISTRATION, NAVIGATE FINANCIAL LLC

Maintain strict confidentiality of all clients’ accounts

Track accounts and take notes of the issues handled

Handle client relations Inbound/ outbound calls

Responsible for processing and upload accounts documents

Interact directly with client to assess scheduling needs

Scan documents and initiate workflow using Document Capture Software and Document Imaging station

Created and implemented a client/prospect call sheet to track client contact.

EDUCATION

MAY 2006

HIGH SCHOOL DIPLOMA, phoenix high school – lawrenceville, GA

3.1 GPA

SKILLS

Bilingual sales support: Native Spanish and fluent English

Proficient in learning both product and equipment line quickly

Working experience with Microsoft Word, Power Point, Excel and QuickBooks

Dedicated to customer satisfaction

Detail oriented

Well-spoken and easy to talk to

ACTIVITIES

I enjoy outdoor activities as much as indoor. Always seeking to enrich my general and professional knowledge, I am a foodie, self-taught cook.



Contact this candidate