Regha Haridas *** N Street, New Hyde Park, *****, United States

Email Address:adpjen@r.postjobfree.com

Mobile Phone: +1-516-***-****

Career Objective: Seeking Position as Senior Human Resources /Payroll Administrator.

Professional with over 21 years of Airline work experience in New York with JetBlue (as a Senior Payroll and Senior HR Senior Administrative, Crewmember at Airport Operations- Technical Operations, New Hire /Inductions, Crew Schedules and Payrolls, and another 5 years in Retail Customer Service.

Combining hard work and highperformance standards I hope to have a long, successful and real opportunity for my career growth and develop mutually. Further I get the opportunity to working with people from across the globe and Dubai, one of my favorite destinations I visit.

Skill set & Experience:

Experience

Specialist Area

Years of Experience

Administration- Airlines

General Administration

20

Administration- Airlines

Office Management & Secretarial

15

Human Resources -Airlines

Recruitment, Selection &Training

15

Human Resources -Airlines

Salary Administration / Overtime

15

Human Resources -Airlines

Employee Relations

15

Human Resources -Airlines

Benefits / Vacation Scheduling

15

Finance & Insurance -Airlines

Payrolls Administration

15

Finance & Insurance -Airlines

Accounts

15

Customer Service -Airlines, Retail

Customer Relations

5

Customer Service -Airlines, Retail

Relationship Management

5

Training & Development-Airlines

Leadership Skills

15

Airport Operations-Airlines

Passenger Handling

5

Airport Operations-Airlines

Baggage Handling

5

Group Safety-Airlines

Flight Safety

20

Commercial/Sales -Airlines

Corporate Travel Management

15

Commercial/Sales-Airlines

Reservations/Ticketing

5

Flight Operations-Airlines

Crew Scheduling

15

Marketing & Media-Airlines

Promotions & Events

10

Microsoft Office

Outlook, Excel, Word

20

Professional Experience : 21 years

March 2004 – Present :

Senior Administrative Executive JetBlue Airlines, New York.

Job Role: Senior Administrative Executive

Human Resources and Payroll & Technical Operations

As a Senior Administrative Executive with America's most successful low-cost airliner, JetBlue my responsibilities were primarily to assist and support JetBlue Senior Management- the Directors, Executive Vice Presidents and the Department Managers.

As a Team member, primary roles in processing the payroll for all JetBlue Crewmembers and to ensure accuracy and timeliness of reporting and payment.

HR Office Support by participate in the Interview and assessment of new candidates as needed.

Processing all types of leave such as FMLA, STD, OJI NY Paid Family leave, parental leave, Military etc.

Issuing officer for port authority (Liaison between JetBlue and Port Authority). Only issuing officer able to process port application, customs application for the new crewmembers / also renew all crewmembers ID every year.

Schedule /Vacation (for Maintenance, Quality control and Materials crewmember those who have worked under contract non contract crew with that said their payroll need to process differentially)

Prepare and deliver new employee induction programs.

Maintain and update employee records in time and attendance software (Datamatics, CrewTrac and Sabre).

Functions as Human Resource (HR) liaison with Information Technology (IT), Payroll and other groups on Human Resource Information System (HRIS) related matters.

Assist the HR team by employment verification I-9 process, scanning of Personnel Files, Health and Wellness programs.

Management of the Procurement process with co-ordination of requests and following up on open issues.

Administrative assistance on Corporate Services and co-ordination of external media advertising for JetBlue with the marketing department. Manage the issuance of contracts and ensure formalities are completed in line with company procedures and local legislation.

Responsible for crew scheduling to the maintenance department and System Operations Crewmembers.

Answer employee phone calls and research problems, questions.

Finally, goes without saying any work to be committed timely, for providing excellent customer service in all challenging situations for JetBlue.

October 2000 – March 2004 :

Crew Member, Operations JFK Airport JetBlue Airlines New York.

Job Role: Crew member

Started my Airlines career as an Airport Operation crewmember in 2000, the same year JetBlue was born.

My Responsibilities were: As a friendly, positive and good natured crewmember, more often was the first point of contact for our customers. Responsible for check in, handling the boarding process and assisting customers with special needs.

Assisting Customers on Baggage Claims. Comfortable with computer technology and making public announcements Committed to providing excellent customer service in all situations.

Provide exceptional customer service to customers on reservations with a friendly, knowledgeable, attitude and handled a wide range of situations and personalities.

Multi-tasking, take pride in representing JetBlue, and skilled at working through all types of challenging situations in a fast-paced environment with non-traditional working hours.

February 1995-Aug 2000

Cashier / Customer Service Representative Western Beef, New York.

Company Industry: Fast Moving Consumer Goods.

Job Role: Cashier and Customer Service

Western Beef is a low-cost supermarket chain located mostly in the New York City metropolitan area. The chain operates close to 28 stores in the city and suburbs.

During my 5 years career with Western beef, initially I worked as Part time managing my studies and then ended a full time employee.

My responsibilities were to receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct,

At the end of the shift, balance the amount of money taken in with the total sales recorded. Greet customers entering establishments.

Maintain clean and orderly checkout areas. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Education :

March 1995- December 1998:

Queens Community College, New York - Accounting

March 1991- March 1993:

Bharat Mata Junior College, India - Junior College

March 1979 - June1990

Tripunitura Girls high School, India - School 10 years

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