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Debt Collector Call Centre

Location:
Johannesburg, Gauteng, South Africa
Salary:
10 000
Posted:
December 02, 2021

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Resume:

Virginia Ntombizanele Khumalo

**** ****** ******,***** ********, Stilfontein

South Africa

078*******

adpizy@r.postjobfree.com

Dear Sir/Madam

I would like to introduce myself as a candidate for a position available. I am currently employed as a debt collector for MBD Credit Solution. I have been a top collector with over 7+years experience of providing excellent customer services and paying attention to detail My academic career started at Rosebank College where I obtained a Diploma in Accounting and Financial Computing. I took subjects such as accounting, economics,cost accounting and business management. Upon completion of my Diploma, I decided to purse a bachelor degree in Financial Accounting with University of South Africa still studying due to financial problems. I give my full energy and dedication to my work . I hope it shows how truly motivated and determined I am.

Thank you for taking this time to review my cover letter and resume. I look forward to learning more about the company and it's values.

Sincerely,

Virginia Ntombizanele Khumalo

NTOMBIZANELE

KHUMALO

078*******

ntombizanele.khumalo@gmail.

com

1448 Molemo street Stilfontein

South Africa

16/Nov/1989

Summary

Call center agent specialising in debt collection,focused on maintaining high level of accuracy and efficieny, as well as achieving monthly targets. I have a strong background in customer relation. Education

Rosebank College

2010 - 2012

Accounting and Financial Computing

University of South Africa

2015 - Present

Bachelor in Financial Accounting

Experience

MBD Credit Solutions

2012 - present

Call Centre Agent

Negotiating repayments plan.

Handling customers account inquiries.

Update accounts status and database regularly.

Skills

Communication

Negotiation

Time management

Listening

Customer satisfaction

Attention to detail

Languages

English

Setswana

Isixhosa

Sesotho

References

Mpho Machake/ Supervisor

082-***-****

Social Profile

LinkedIn:

linkedin.com/ntombizanele.khumal

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