Virginia Ntombizanele Khumalo
**** ****** ******,***** ********, Stilfontein
South Africa
adpizy@r.postjobfree.com
Dear Sir/Madam
I would like to introduce myself as a candidate for a position available. I am currently employed as a debt collector for MBD Credit Solution. I have been a top collector with over 7+years experience of providing excellent customer services and paying attention to detail My academic career started at Rosebank College where I obtained a Diploma in Accounting and Financial Computing. I took subjects such as accounting, economics,cost accounting and business management. Upon completion of my Diploma, I decided to purse a bachelor degree in Financial Accounting with University of South Africa still studying due to financial problems. I give my full energy and dedication to my work . I hope it shows how truly motivated and determined I am.
Thank you for taking this time to review my cover letter and resume. I look forward to learning more about the company and it's values.
Sincerely,
Virginia Ntombizanele Khumalo
NTOMBIZANELE
KHUMALO
ntombizanele.khumalo@gmail.
com
1448 Molemo street Stilfontein
South Africa
16/Nov/1989
Summary
Call center agent specialising in debt collection,focused on maintaining high level of accuracy and efficieny, as well as achieving monthly targets. I have a strong background in customer relation. Education
Rosebank College
2010 - 2012
Accounting and Financial Computing
University of South Africa
2015 - Present
Bachelor in Financial Accounting
Experience
MBD Credit Solutions
2012 - present
Call Centre Agent
Negotiating repayments plan.
Handling customers account inquiries.
Update accounts status and database regularly.
Skills
Communication
Negotiation
Time management
Listening
Customer satisfaction
Attention to detail
Languages
English
Setswana
Isixhosa
Sesotho
References
Mpho Machake/ Supervisor
Social Profile
LinkedIn:
linkedin.com/ntombizanele.khumal
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