Apr **** - Feb ****

Mary Martinez

Professional Summary

Motivated team leader and office management professional, skilled in building relationships with office team members and all levels of the management team. Proficient in computer programs, such as Microsoft Office Suite applications. Train and mentor staff in job functions. Evaluate performance and assist team members in improving performance. Skills

Microsoft Office Human resources

Inventory control Employee supervision

Operations management Administrative support

Customer service Filing and recordkeeping

Office management Phone reception

Leadership and supervision Supply inventory

Database entry Scanning and copying

Reception oversight Inbound and outbound calling

Recordkeeping and file management Serve customer needs Customer engagement

Experience

Office Manager

A&R Logistics - Buena Park, CA

Evaluated customer issues and complaints and developed amicable solutions. Acted as Executive Assistant to the management team, handled a busy phone system, and served as the primary liaison between customers and upper-level management. Supervised front end associates in fast-paced and demanding environment. Planned and established office management systems, achieving enhanced organizational effectiveness and performance.

Implemented office procedures by setting objectives to guide a steady workflow. Oversaw all aspects of office management, including HR functions, file management, and office inventory.

Ensured that office processes were standardized, communications were regulated, filing systems were created, supply orders were handled, and administrative tasks were appropriately distributed and overseen.

Implemented an efficient workflow process improvement that enabled more productivity without the need to hire additional staff.

Developed intra-office communication processes to improve communication between units, streamlining administrative procedures, inventory control, and task delegation. Reviewed daily reports in detail and resolved any identified discrepancies. Trained new employees in all aspects of office practices and procedures. 11871 Dale Street, Garden Grove, CA 92841

Ph: 714-***-****

adpixb@r.postjobfree.com

May 1985 - Feb 2012

Jun 1984

Reorganized files to improve efficiency in file retrieval and tracking. Inventoried office supplies and ordered supplies from approved vendors. Prepared simple spreadsheets using Work data base, updating regularly to track important office and customer data.

Performed troubleshooting for office equipment operation or arranged for repairs. Greeted visitors and escorted them to their destinations. Answered phones, faxes, and emails while upholding all patient confidentiality protocols and standards.

Office Manger

Primo - Vernon, Ca

Dispatching twelve trucks

Inventory Control

Production

Manage office

UP Railroad knowledge

Everyday office duties: faxing, e-mail, filling, Data Entry, and Customer service. Education

High School Diploma

South Gate High School - South Gate, CA

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