Shaneil Reid

**** *. ********* **, ******, CO ***10 720-***-**** adpix0@r.postjobfree.com

Professional Skills and Qualifications

●Detail oriented individual that is capable of adapting to varying situational needs, while focusing of patient safety needs

●Enthusiastic and ambitious learner who is always seeking new learning opportunities.

●Personable communicator who manages multiple demands simultaneously within a fast-paced environment

●Computer literate performer with proficiency in Epic Systems, Meditech Systems, Microsoft Word, PowerPoint and Excel.

●5 years of work experience in health-related, childcare and customer service fields.

Education

University of Colorado, Anschutz Medical Campus

Bachelor of Science in Nursing

GPA- 3.2/4

Expected Graduation- May 2021

Clinical Experience

Medical Surgical Nursing (Surgical Robotics and Urology Units, Swedish Medical Center)

Mental Health (Centennial Peaks)

Pediatrics (Neonatal Intensive Care Unit, University of Colorado Hospital)

Obstetrics (Rose Medical Center)

Community Health (Aurora Public Schools, South Middle School)

Clinical Immersion (Cancer Center, University of Colorado Hospital)

Work Experience

DIRECTOR OF OPERATIONS AND TRAINING lEAD cHICK-fIL-a aUSGUST 2017- PRESENT

·Develop and equip a training team with materials and tools used to train and coach over 30 staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards.

·Reduce costs by through controls on overtime, operational efficiencies, and reduced waste.

·Consistently exceed monthly sales goals by training FOH staff on upselling techniques and by creating a featured food and beverage program.

·Count, settle and deposit money derived from sales at the end of the night.

Travelling medication administrator (QMAP) GOLDEN HEART SENIOR CARE FEBRUARY 2/2018- 4/2018

·Administer medications or treatments as ordered by a physician or nurse.

·Respond to patient signals and call lights to determine patient needs

·Provide physical support to assist patients with daily activities.

·Gather information from nurses, caregivers, or physicians about patient conditions, treatment plans and appropriate activities.

Customer service associate The home depot October 2015- august 2017

●Provided friendly and courteous customer service by responding to customer inquiries regarding delivery policies, store layout and location of merchandise

●Processed credit card applications

●Contacted vendors and installation companies to follow up on customer home renovation orders

●Processed payments for special orders, installation sales and deliveries

●Efficiently navigated the company’s software system to follow up with customer orders.

Volunteer Experience

Life Care Center of Aurora (November 2017)

●Help kitchen and Dietician staff with plating meals for the residents and their families on Thanksgiving Day

Christ Church Apostolic Incorporated (August 2015-2019)

●Cleaned the facility every two weeks

●Taught Sunday school every month

●Participate in the annual summer block party where we give free school supplies and food to the community.

The Purpose Center (May 2019-Present)

●Cleaned the facility every week

●Hand out free basic necessities to the community

●Assisted the pastor with his Young Men of Purpose (enrichment program for African American and Latino boys) ceremonies.

Contact this candidate