MARIA ANA M. MINGO

Email add: adpiwb@r.postjobfree.com

Cellphone: 095******** / 096********

A TEAM LEADER WITH SOLID EXPERIENCE IN MANAGING MULTIPLE PROJECT AND LEADING A TEAM OF 15 DATA ANALYST

Special Skills:

With knowledge in Billing as part of my present job

Able to communicate with clients

Ability to multitask effectively and maintains the high standard of work

Detail oriented as accuracy is the top priority of my job

Trained to work under pressure and with a very limited turn-around time

Proficient in MS excel, MSWord.

Analytical and logical with good investigative and issue resolution skills.

Self-motivated and pro-active, able to meet tight deadline.

With above average typing/encoding skills.

Flexible and willing to be trained

Work Experiences:

Company : SENCOR, Inc.

3/F Goodland Bldg.

Paseo cor. Sen. Gil Puyat Avenue, Makati City, Phils.

Position : Data Analyst — Team Leader

Year : March 17, 2007 – up to present

JOB DESCRIPTION:

Team Leadership and Coaching

1.Motivate and inspire team members to meet work deadlines

2.Facilitate problem solving and collaboration

3.Support new team members in working to ensure that they have the necessary knowledge to effectively participate on the team

4.Recognize and celebrate team and individual accomplishments and exceptional performance

5.Familiarize the team with clients' needs

Team Management:

1.Ensure appropriate staffing levels are maintained to provide effective services

2.Manage staff sickness levels, organizing necessary cover on a day to day basis

3.Organize and facilitate regular staff meetings

4.Provide necessary organizational information on staff team

5.Address disciplinary and/or performance problems according to company policy

Operational Management

1.Attend regular meetings as directed by management

2.Maintain overview of daily attendance records and tardiness

3.As much as possible, monitor all employees' activities and make it a habit of queuing the teams' output.

4.Prepare reports and conduct investigative search to address a client's query

5.Maintain a constant correspondence with the client

6.Lastly, have fun together with the team if possible! Treat them fairly and nicely

Character Reference: Available upon request