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Development Facilitator Administration Manager

Location:
Johannesburg, Gauteng, South Africa
Posted:
November 30, 2021

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Resume:

RUTH CHIROBE’S RESUME *

RUTH CHIROBE

** ******* ****** ******* **** West Jburg

Email: adpid1@r.postjobfree.com

DOB: 14/03/1967

Driving license: code 08

670**********

Tel No. 073-****-*** or 072-****-***

Objective

A multi-skilled professional with over 10 years comprehensive human resources experience seeks a position in HR.

• Knowledgeable wide range of HR functions.

• Capable of collaborating with management to develop HR strategies.

• Experience in conflict resolution, labour relations complaint investigations, wage negations.

• Can provide sound advice to management and employees to ensure compliance with company policies and procedures, and relevant labour legislation.

• Proven experience in policy and procedure design and implementation. AREAS OF EXPERTISE

• Recruitment and selection

• Employee Relations

• Performance management

• Benefit administration

• Training and development

• Absence and leave management

• HR Program/Project Management

• HR planning and Succession Planning

• Quality management systems

• Payroll Administration

WORK EXPERIENCE

NAME OF EMLOYER Catholic Relief Services

POSITION HELD Human Resources and Administration Practitioner TIME PERIOD 15 May 2109 to date.

DUTIES

• Managing all HR and Administrative functions at CRS.

• Managing the recruitment process from beginning to end, this entails developing job descriptions, advertising the positions, short listing, participating in the interview process, drafting offer letters and contracts of employment, orientation and induction of new employees.

• Drafting and reviewing Human resources policies and procedures in line with the relevant legislation and donor regulations and ensure compliance.

• Managing disciplinary and grievance processes to ensure harmonious work relations.

• Accurately managing leave, to ensure leave balances are always up to date.

• Ensure payroll inputs are accurate and are submitted in time to payroll to ensure salaries are paid timeously.

• Process employee timesheets, in line with donor requirements and CRS policies and procedures.

• Maintain accurate employee records in line CRS policies and procedures.

• Managing employee medical and provident fund.

• Maintaining accurate filing system for employee files in line with CRS policies and procedures and donor requirements.

• Representing CRS at CCMA.

• Managing performance, by assisting employees and supervisors to set performance goals, review and monitor performance goals, evaluate performance, set development plans, and ensuring good performers are rewarded, and poor performers are guided, counseled and mentored.

• Help ensure administrative systems, processes, and policies are in line with agency standards and donor and local law regulations.

• Engage with relevant external stakeholders (government officials, landlords, service providers, etc.) on assigned administrative matters and help ensure required authorizations and documents are up-to-date. RUTH CHIROBE’S RESUME 2

• Coordinate the efficient use of CRS assets and rented facilities.

• Procuring goods and services in line with CRS Policies and Procedures and donor requirements.

• Help identify safety issues and ensuring a safe and sound work environment.

• Prepare transactional documents in support of general operations and processes (e.g. payment requests, travel authorizations, travel advances, visas, office expenses, etc).

• Responsible for timely preparation of staff payment in case of separation.

• Serve as Liaison person for medical aid and provident fund; assist employees with claims and attending to queries.

• Enforce compliance of CRS human resources and administrative policies and procedures. NAME OF EMPLOYER Tshiamo Chemistry

POSTION HELD Human Resources and Administration Manager TIME PERIOD 01 January 2018 to date

DUTIES

• Oversees the HR functions and processes for the organization and provides employees and management with the appropriate advice, counsel and decision making support.

• Compile the workforce plan and determines staffing requirements for the achievement of strategic objectives.

• Oversees the recruitment and selection processes to ensure timeous recruitment and adequate availability of critical skills in line with the approved budget

• Drives and manages the talent management process to identify and recruit potential candidates and to ensure their continued development, advancement and retention

• Conducts job analysis, job grading to arrive at relevant remuneration structures.

• Directs and monitors annual performance management process to ensure a timely review of employee performance that is consistent with the company polices.

• Provides support to managers in managing poor performance and IR matters.

• Directs and monitors the annual salary review process to facilitate appropriate remuneration levels.

• Manages best practices in HR, including the development and alignment of HR policies and procedures with labour legislation.

• Interpret HR policies, procedures and applicable legislation and ensure consistent application of all the above.

• Oversees the completion and submission of EE and SD reports.

• Provides coaching, direction and leadership to team members to support problem solving capability.

• Creates an engaged and motivated team by ensuring the implementation of training initiatives and the establishment of an environment that fosters, learning and development and employee wellbeing.

• Prepares and participates in recruitment, talent management and succession planning activities to support team and company growth.

• Handles grievances and disciplinary issues and ensures their effective management.

• Identifies, manages and resolves potential and actual conflict through effective communication and relationship building. NAME OF EMPLOYER Advisor Progressive college

POSTION HELD Human Resources and Administration Manager TIME PERIOD August 2013- 30 November 2018

DUTIES

• Manage all operations and HR functions of the college, which include student admission,management of examination, recruitment, orientation, induction and training of academic and administrative staff.

• Coaching and mentoring employees.

• Assigning duties and supervising employees to accomplish their duties and responsibility.

• Managing employee relations through, Investigating grievances and misconducts, and where applicable resolve the matter, counseling employees, representing the college at CCMA, benefit management, absence and leave management. RUTH CHIROBE’S RESUME 3

• Evaluate employee performance to ensure efficiency in the role.

• Interpreting and advising on Employment and Education legislation to ensure compliance.

• Deliver training and development programmes on a wide range of Employment and Education matters.

• Develop, review and implement HR and administrative policies and procedures in line with relevant legislation.

• Administer performance review programmes to ensure effectiveness.

• Drafting and updating jobs descriptions and contracts of employment and ensure adherence.

• Administer payroll to ensure that all statutory deductions are done, overtime and termination payment are processed in time.

• Assist with salary reviews.

• Represent the College at the Department of Education ( DoE) and other relevant forums.

• Develop and monitor budget; approve expenditures and prepare report. Contribute towards the setting of strategic goals, and ensure they cascade to departments and employees as tactical and operational goals, monitor their achievement.

NAME OF EMPLOYER Foundation for Professional Development

(USAID FUNDED NGO)

POSITIION HELD Technical Advisor- Human Resources

(Department of Health SA)

TIME PERIOD January 2011- 2013 June (contract expired) DUTIES

Implement the USAID new strategy of technical assistance, as follows,

• Facilitating the absorption of Foundation of Professional Development employees onto the department of health payroll.

• Draft job descriptions and for the absorbed employees, to construct an accurate picture of the duties and skills required for each position.

• Introduced Performance Management for these absorbed employees, and train them on the performance management system and other relevant policies and procedures.

• Facilitate the development of Employment Equity Plans.

• Facilitate the creation of a work environment suitable for people with disability.

• Facilitate the acquisition of leadership with appropriate skills and qualifications.

• Facilitate the implementation of employee wellness programmes.

• Ensure that the Department of Health has the employees it will need in the future, in the right jobs, with the right skills, in order to meet its goals. (HR Planning)

• Ensure the recruitment and retention of scare skills within the South African health sector.

• Ensure training and development of employees, in the health sector.

• Monitor and evaluate existing recruitment and selection, training and development, disciplinary and grievance processes, and make recommendation in the presence of shortcomings or limitation that can affect the human recourses capacity building and retention.

• Conduct exit interview, analyses interview data, advice management of potential problem area.

• Measure employee satisfaction and identify areas that need improvement.

• Developed induction programme for expatriate employees. NAME OF EMPLOYER DeBeers group (Venetia Mine)

TIME PERIOD September 2004 to April 2009 (was retrenched) POSITION HELD Training and Development Officer

DUTIES

• Manage and control Venetia Mine ISO 9001- 2008 QMS, to ensure compliance with applicable legislation and standards.

• Conduct accurate internal audits, prepare audit reports and communicate results to management, i.e. conduct HR audits on the following HR processes, training and development, recruitment and selection, record management, orientation and induction and legislative compliance. Assist external auditors with quality audits (HR audits) as per external audit plan.

RUTH CHIROBE’S RESUME 4

• Develop and implement policies and procedures on a variety of work issues, e.g. HR, health and safety .

• Develop, review and implement QMS ( HR)policies and procedures in response to change in relevant legislation.

• Addressing deviations from the QMS by implementing corrective action.

• Managing Human capital management (HCM), system application product (SAP) to ensure accuracy of data

• Ensure accurate and timely entry of new hire, change of status, performance records, training records, qualifications and time and attendance on SAP.

• Conduct continuing education training.

• Run ad hoc and standard HR reports to support HR data management .

• Ensure that statutory training requirements are met.

• Administration of skills development functions which included, compiling Workplace Skills Plan, Annual training report, BEEE reports, administering learner ships,bursary schemes, and study assistance programmes.

• Plan, organize, and direct a wide range of technical and non technical training course offerings.

• Partner with supervisors to evaluate employee performance, indentify skills gaps, and formulate development plans, enforce their implementation.

• Conduct extensive training need analysis.

• Sourcing, evaluating and engaging training vendors in line with MQA, QMS and DeBeers group requirements.

• Liaising with Mine Qualification authority (MQA) on all matters pertaining to skills development, accreditation, and audits.

• Draft service level agreements for service providers and ensure compliance.

• Providing guidance and support on training and development for managers and their teams.

• Compile training plans and ensure implementation.

• Assist with recruitment of bursary students, learnership students and internships.

• Conduct Induction and orientation of new employees.

• Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them. NAME OF EMLOYER Venetia Mine (DeBeers group)

POSITION HELD Administration Officer

DUTIES

• Drafting and reviewing mine policies and procedures, and training employees on the said policies and procedures.

• Interpreting Policies, Procedures, relevant legislation, to management and employees to ensure compliance.

• Dealing with correspondence, collating information and writing reports, ensuring decisions made are communicated to the relevant company stakeholders.

• Monitoring changes in relevant legislation and the regulatory environment and taking appropriate action.

• Ensure statutory compliance.

• Liaising with external regulators and advisers, such as Department of Mineral resources and external auditors.

• Organise and conduct Induction orientation for new employees.

• Process employees disability claims in line with COIDA.

• Developing and overseeing the systems that ensure the company complies with all applicable codes, in addition to its legal and statutory requirements.

RUTH CHIROBE’S RESUME 5

NAME OF EMLOYER Little Seeds Trust (NPO SA)

POSITION HELD Human Resources and Administration Manager TIME PERIOD March 2002-August 2004 ( got a better offer) DUTIES

• Coordinate and oversee Administrative and HR activities of the Trust .

• Maintains staff, by recruiting and selecting, orienting and training employees in line with relevant policies and procedures, and legislation.

• Fostering effective employee performance by communicating job expectations, monitoring and evaluating performance, counseling, disciplining employees, and enforcing policies and procedures.

• Develop review Policies and Procedures that govern Administrative and HR functions of the Trust.

• Chairing disciplinary hearings, making determination, issuing appropriate sanction.

• Investigating and resolving employee grievances .

• Compile WPS ATR and submit to ETDP SETA.

• Monitoring payment of mandatory grants from ETDP SETA.

• Purchases stationary, training resources, by obtaining requirements; negotiating price, quality, and delivery. Developing and utilizing filing systems for employees and learners.

• Achieve financial objectives by anticipating requirements; submitting information for budget preparation; monitoring costs; analyzing variances.

• Participate and represent the Trust on ETDP SETA and other forums . NAME OF EMLOYER Ministry of Public Service Labour and Social Welfare (Zim)

POSITION HELD Principal Labour Relations Officer

TIME PERIOD Jan.1994 to April 2000 ( relocated to SA) DUTIES

• Resolving disputes through conciliation (finding a compromise between the two parties) or arbitration (acting as the objective third party to resolve the dispute).

• Chairing retrenchment committees approve or disapprove retrenchments applications submitted to the department of Labour by companies across the country.

• Providing advice and guidance to employers and employee from various companies across the country.

• Assist companies in the following:

o Registration of collective bargaining bodies.

o Resolving disputes and grievances.

o Officiating formation of work place forums.

o Workplace restructuring

o Affirmative action and equal opportunity programs. o Prevention of sexual harassment at the workplace. o Dispute resolution.

RUTH CHIROBE’S RESUME 6

• Processing and registration of the following, and ensure smooth operation.

(a) Employer’s Organization.

(b) Trade Unions.

(c) National Bargaining councils.

• Approving and registering Disciplinary and Grievance, recruitment, training and development policies and procedures submitted by various companies throughout the country.

• Chairing wage and conditions of services negotiations.

• Drafting labour legislation and regulations.

• Conducting labour inspections to ensure compliance with relevant Legislation were there is a non compliance issue compliance order.

• Identifying training needs for employees and source relevant Training programmes and vendors.

• Coordinating the induction of new employees.

• Managing the performance management system.

• Managing the rectification of International Labour Organization conventions, and ensuring the country’s compliance thereof.

• Member of various task forces which indentified areas not covered by legislation than drafting relevant statutory instruments, e.g. drafted the child labour regulations, HIV AIDS in the work force regulations. EDUCATION QUALIFICATION

SECONDARY EDUCATION

INSTITUTION QUALIFICATION

Eveline Girls High School University of Cambridge Ordinary Level -Certificate Eveline Girls High University of Cambridge Advanced Level - Certificate TERTIARY EDUCATION

INSTITUTION QUALIFICATION

UNIVERSITY OF ZIMBABWE Bsc. Honours degree, in Admin UNISA Bcom. Human Resources Management.

LONDON CHAMBER OF Diploma in marketing

COMMERCE

MACCAUVLEI TRAINING Certificate in Skills development facilitator(NQF lev.5) CORE TRAINING INTERNATIONAL (a) Certificate in Conduct outcome-based assessment (NQF level 5)

(b) Certificate- Best practices in training (NQF lev.3) SOUTH AFRICAN BUREAU Certificate in implementation and OF STANDARDS (SABS) Evaluation of Quality Management Syst. SOUTH AFRICAN AUDITING ASSOCIATION Certificate in internal auditing FOUNDATION FOR PROFFESSIONA Certificate in Monitoring and Evaluation DEVELOPMENT Certificate in Project Management

Certificate in Advanced Labour law

References

1.Francis Zulu

Foundation for F o u n d a t i o n Professional development Area Manager

cell: 072-****-***

Email: adpid1@r.postjobfree.com

2. Raymond Mukono

Regional Manager (Advisor progressive college)

Cell: 073-***-****

Email: adpid1@r.postjobfree.com



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