Colorado Springs Customer Service
Resume:
NYKIA WILLIAMS
Groton, CT *****
*****.********@*****.***
Authorized to work in the US for any employer
Work Experience
Custodial Worker
Groton Public Schools - Groton, CT
September 2020 to September 2021
Salary: $16.50/hour, 40 hours/ 2 weeks
Responsibilities
Clean and sanitize elementary school during Covid pandemic. Duties included disinfecting and sanitizing all surfaces inside the school. This involved wiping down surfaces like doors, tables, and door knobs. The cleaning area were within the classrooms, cafeteria, main entry, office, and hallways. I also made sure that the kids were safe with any type of hazardous situations. I helped with the clean up of lunch in each classroom which included cleaning up spills and removing trash daily. Custodial Technician
BUILDING ONE FACILITY - Mystic, CT
July 2020 to October 2020
Responsible for performing cleaning in certain areas within a specific buildings. Some of the tasks include cleaning bathrooms, office buildings, windows, sweeping, mopping, and taking out trash. I'm also responsible for alerting others of suspicious activities around the cleaning facility. SR Store Associate
Army & Airforce Exchange Service - Rock Island Arsenal, IL October 2015 to June 2016
Salary: $8.50/hour, 55 hours/ 2 weeks
Responsibilities
Operates a cash register and demonstrate salesmanship with proper customer service. Stocks selves with merchandise. Operates the daily roller cooker preparing breakfast and lunch tornadoes as well as hot dogs. Load cooler with drinks and maintain a clean front environment. Skills Used
Cash handling and customer service
Custodial
Professional Building Services (PBS) - Davenport, IA February 2015 to December 2015
Salary: $8.65/hour, 33 hours/ 2 weeks
Responsibilities
My responsibilities include sweeping, mopping, taking out trash, replacing clean trash bags, cleaning bathrooms, and wiping down desks to remove dust and fingerprints. Replenish supplies (soaps, towels, toilet tissue, etc.) as frequently as dictated by use I cleaned at a local bank, college, and dealership as shift supervisor Accomplishments
Always able to welcome employee's to a nice clean environment Employee's appreciate and are grateful for the cleaning services I provide Promoted to a second cleaning location within the first month of employment Skills Used
Demonstrate excellent communication and interpersonal skills Able to prioritize and perform multiple tasks simultaneously Demonstrate outstanding customer service skills
Able to work effectively individually and with a team Able to follow oral and written instructions
Utilitiesman
United States Navy Reserves - Raleigh, NC
October 2005 to December 2012
Salary: $380/month
Responsibilities:
Maintain readiness to support active duty Navy
HVAC and refrigeration maintenance
Pipe fitting and maintaining proper water flow
Accomplishments:
Received HVAC certification
Installed complete bathroom
Skills Used:
Installing and maintaining systems requiring plumbing and pipe fitting skills Installing, operating and repairing heating, piping, ventilation and air conditioning systems Reading and interpreting blueprints and preparing sketches for project Cashier
Navy Exchange (NEX) - Norfolk, VA
October 2007 to March 2008
Salary: $9.00/hour, 40 hours/week
Responsibilities:
Completed sales transactions for customers
Demonstrated customer service
Maintained a clean and organized register
Handled money
Closed which included counting down register and depositing money bag in vault Clean up my area before leaving
Accomplishments:
Always kept a customer happy and satisfied
Skills Used:
Demonstrated math skills on register
Showed friendly personality towards others
Cast Member
Chuck E Cheese - Fayetteville, NC
February 2004 to August 2005
Salary: $8.50/hour, 35 hours/week
Responsibilities:
Took customers orders, cash handling
Delivered food to customers
Passed out merchandise and prizes to customers
Maintained salad bar up to standards
Closed occasionally which included cleaning work space Dressed as Chuck E Cheese character
Assisting in providing a safe, fun and clean environment for everyone Kid Check, making sure that all kids left with their correct parent Accomplishments:
Received shining star employee
Recognized as an outstanding employee by customers Skills Used:
Demonstrated math skills on register
Showed friendly personality towards others
Education
Master of Business Administration in Human Resources Colorado Technical University - Colorado Springs, CO August 2017 to October 2021
Certificate in Medical Assistant in Medical Assisting US Career Institute
November 2018 to November 2020
Certificate in Intro to Dental Assisting
US Career Institute - Davenport, IA
2015 to 2016
Masters of Science in Criminal Justice in Criminal Justice Colorado Technical University - Colorado Springs, CO 2014 to 2016
Bachelor of Science in Criminal Justice in Human Services Colorado Technical University - Colorado Springs, CO 2011 to 2014
Skills
• Plumbing
• Food Handling
• Time Management
• Sales Experience
• Customer Service
• Custodial Experience
Military Service
Branch: United States Navy
Rank: E3
Certifications and Licenses
driver's license
HVAC/Plumbing
October 2006 to October 2010
Assessments
Retail Skills: Shelf Stocking — Expert
July 2020
Receiving and storing merchandise or product.
Full results: Expert
Data Entry — Highly Proficient
July 2020
Entering data quickly and accurately
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Received Corrections Technician Certificate from Colorado Technical University
Contact this candidate