Digital Marketing Employee Relations
Resume:
OBJECTIVE
Enthusiastic and professional.
Dedicated and eager to learn
with top-notch organizational
skills. Experienced with
training in a wide range of
office administration tasks.
Able to work under pressure
and collaborate with a team.
Successful record of fielding
phone calls, providing
information to clients, and
acting as a liaison between
departments. Excellent
written and verbal
communication skills and
effective time management.
SKILLS
Computer Literate, Good
Communication Skills, Good
Problem Solving, Reliable And
Adaptable, Learn New Systems
Quickly, Able to Build Strong
Working Relationships With
Co-Workers.
EXPERIENCE
HR MANAGER • UNDESCLOSED COMPANY • JUNE 2021 - CURRENTLY ROLES JOB PURPOSE COMMITMENTS
Managing company
staff, including
coordinating and
supporting the
recruitment process
Onboarding
newcomers to the
company
Determining suitable
salaries and
remuneration
Providing the
necessary support
systems for payroll
requirements
Developing adequate
induction and training
Supporting employee
opportunities for
professional
development
Managing succession
planning of staff
Assisting with the
performance
management and
review process
Developing and
implementing HR
strategies and
initiatives aligned
with the overall
business strategy
Bridging
management and
employee relations
by addressing
demands, grievances
or other issues
Managing the
recruitment and
selection process
Readily and openly provide
information, proactively
communicate work status,
priorities, and deadlines.
Convey changes
immediately and
consistently. Find effective
and efficient ways to solve
problems, to better serve
the company and
employees, and to remain
fiscally
responsible. Take full
responsibility for activities
and are accountable for
work. Horner commitments
and take pride in my work.
ADMINISTRATOR • CLASSIC MOTORS • SEP 2020 - MARCH 2021 ROLES JOB PURPOSE COMMITMENTS
Capture invoices
into Quickbooks
and filing them
Keeping staff files
current and up to
date.
Signing up all
new staff on
contracts.
Administrator providing
both clerical and
administrative support to
management, either as part
of a team or individually.
Being involved with the
coordination and
implementation of
Readily and openly provide
information, proactively
communicate work status,
priorities, and deadlines.
Convey changes
immediately and
consistently. Find effective
and efficient ways to solve
problems, to better serve
STRENGTHS
Analytical thinking /
Methodical / Client
Communication I can analyze
situations by looking at reasons
and causes and then evaluate
alternatives and come
up with workable solutions. I
can write concisely and convey
meaning in a manner
appropriate to different
readers, presenting a
persuasive argument, or about
the organization.
Loading all new
staff and updating
current staff
details into
Quickbooks.
Doing Stocktake,
Salary, and
Deductions for
staff.
Capturing,
updating &
confirming
clients details
and bookings
Invoicing clients.
Receiving of
payment
Follow up on
debtors and
creditors
Answer the
phone, greet
personal and
telephone
callers, find out
the nature of their
inquiry.
Changing phone
messages.
Manage office
equipment -
printer, scanner,
telephone
system, Alarm,
internet, and
report faults
In charge of the
Petty Cash.
Tagging and
updating the keys
and Register.
Carry out word
processing, filing,
bookkeeping,
and banking as
required.
Buying and
ordering
stationery,
groceries, and
office supplies.
Keeping the
office neat and all
Filing up to date.
office procedures and
frequently have
responsibility for specific
projects and tasks. In some
cases, oversee and
supervise the work of
junior staff. Most work
involves both written and
oral communication, word
processing and typing, and
requires relevant skills
such as organizational and
presentation skills, as well
as the ability to multitask
and work well under
pressure.
customers, and to remain
fiscally
responsible. Take full
responsibility for activities
and are accountable for
work. Horner commitments
and take pride in my work.
CUSTOMER SUPPORT TEAM LEADER • UNDISCLOSED COMPANY • FEB 2018 - JUN 2019
ROLES JOB PURPOSE COMMITMENTS
Support the
company's
customer service
activities by
directing and
overseeing team
members
The customer support team
leader aims to bring out the
best in employees in order
to accomplish the ultimate
goal of building solid
relationships with those
who interact with the
company.
Readily and openly
provide information,
proactively
communicate work
status, priorities,
and deadlines.
Training new staff
by and getting
new team
members up to
speed on duties
and expectations.
Handling of daily
operations
making sure
correct
procedures is
followed and
routinely
Give direction to
staff members on
what to do and
how to improve.
Evaluating team
and individual
employee's
performance.
Assisting
management with
tasks such as
scheduling, new
initiatives, reward
programs, and
preparation for
meetings.
Capturing,
updating &
confirming of info
on to
spreadsheets
Invoicing clients.
Keeping the
office neat and
tidy and all Filing
up to date.
In addition to the ability to
rally to follow employees
exhibiting patience in
order to appease the most
difficult clients.
Communicating clearly
with team members so that
they
are on the same page in
regard to handling
situations. Following
through on inquiries and
projects to ensure
completion and managing
the performance of others
seriously and tactfully.
Convey changes
immediately and
consistently. Find
effective and efficient
ways to solve
problems, to better
serve customers, and
to remain fiscally
responsible. Take full
responsibility for
activities and are
accountable for work.
Horner commitments
and take pride in my
work.
ADMINISTRATOR • MIKES KITCHEN PARKTOWN • NOV 2015 - DEC 2016 ROLES JOB PURPOSE COMMITMENTS
Capture invoices
onto the Pilot
System and filing
them
Keeping staff files
current and up to
date.
Signing up all
new staff on
contracts.
Loading all new
staff and updating
current staff
details on Pilot.
Doing Stock
Variances and
Deductions for
staff.
Checking Cash
up and capturing
info onto staff
spreadsheets
Capturing,
updating &
confirming
reservations
Administrator providing
both clerical and
administrative support to
management, either as part
of a team or individually.
Being involved with the
coordination and
implementation of
office procedures and
frequently have
responsibility for specific
projects and tasks. In some
cases, oversee and
supervise the work of
junior staff. Most work
involves both written and
oral communication, word
processing and typing, and
requires relevant skills
such as organizational and
presentation skills, as well
as the ability to multitask
and work well under
pressure.
Readily and openly provide
information, proactively
communicate work status,
priorities, and deadlines.
Convey changes
immediately and
consistently. Find effective
and efficient ways to solve
problems, to better serve
customers, and to remain
fiscally
responsible. Take full
responsibility for activities
and are accountable for
work. Horner commitments
and take pride in my work.
Invoicing clients.
Keeping the
office neat and
tidy and all Filing
up to date.
RECEPTION • EAGLE CANYON PROPERTIES • MAR 2015 - OCT 2015 ROLES JOB PURPOSE COMMITMENTS
Answer the
phone, greet
personal and
telephone
callers, find out
the nature of their
inquiry.
Changing door
and phone
messages.
Manage office
equipment -
printer, scanner,
telephone
system, Alarm,
internet, and
report faults
In charge of the
Petty Cash.
Tagging and
updating the key
Register.
Carry out word
processing, filing,
bookkeeping and
banking as
required.
Buying and
ordering
stationery,
groceries and
office supplies.
Loading of
property
information on to
websites, and
update office
listing.
Attend to visitors and deal
with inquiries on the phone
and face to face. Supply
information regarding the
organization to the general
public, clients, and
customers.
As the face of the company,
be welcoming, be
respectful, be helpful, be
informative, be
understanding and being
professional.
VERIMARK 2008 – 2010
Casual to Store Manager
MVC Maintenance & Repair (Kirby) Feb 2008 - Sep 2008 Branch Manager
Northcliff Health & Squash Club
Feb 2006 - Feb 2008 & Sep 2011 - March 2015
Accounts administration assistant controller
The Beauty Practice Mar 2002 - Dec 2005
Beautician / Reception
EDUCATION
BEAUTY COURSE • 2002 • LIN - MARIE
A one-year course learning to provide expert personal care to clients with regard to skin,
body, and nails.
Subjects:
● Facial Skin Care.
● Waxing.
● Manicure & Pedicure.
● Make-up.
● Body Treatments.
● Nail Technology.
● Anatomy & Physiology.
● Business Awareness and Professional Conduct
DIPLOMA IN DIGITAL MARKETING (NQF 4) • 2017 • SHAW ACADEMY The Digital Marketing Course is delivered on a cutting-edge online learning platform. It is designed to give you theoretical and practical knowledge and experience in digital
marketing. This is how you will study marketing: Slides with digital marketing information pertaining to each module and subject. Subjects:
● Social Media Marketing and Management. Most brands today need someone full time to
● manage all their social media channels and public relations online.
● Email Marketing. Email marketing still plays a significant role in the digital marketing
● space.
● Mobile Marketing.
● Content Marketing and Digital Copy Writing.
● Strategy.
DIPLOMA IN LEADERSHIP & MANAGEMENT • 2018 •
SHAW ACADEMY
The Diploma of Leadership & Management is for students who want to learn the skills and expertise required to achieve success in roles involving high-level management and leadership responsibilities. You will learn key skills to apply in the workplace and accelerate your progress. LANGUAGES
English
Afrikaans
REFERENCES
Jan Fourie: 079-***-**** (Northcliff Health & Squash Club) Hester Manson: 082-***-**** (Eagle Canyon Properties and Sales) Ashley Ingram: 072-***-**** (Mikes Kitchen Parktown) Scott Rainier: 072-***-**** (Classic Motors)
Johan Nieuwoudt: 074-***-**** (Boontech)
Contact this candidate