OBJECTIVE

Enthusiastic and professional.

Dedicated and eager to learn

with top-notch organizational

skills. Experienced with

training in a wide range of

office administration tasks.

Able to work under pressure

and collaborate with a team.

Successful record of fielding

phone calls, providing

information to clients, and

acting as a liaison between

departments. Excellent

written and verbal

communication skills and

effective time management.

SKILLS

Computer Literate, Good

Communication Skills, Good

Problem Solving, Reliable And

Adaptable, Learn New Systems

Quickly, Able to Build Strong

Working Relationships With

Co-Workers.

EXPERIENCE

HR MANAGER • UNDESCLOSED COMPANY • JUNE 2021 - CURRENTLY ROLES JOB PURPOSE COMMITMENTS

Managing company

staff, including

coordinating and

supporting the

recruitment process

Onboarding

newcomers to the

company

Determining suitable

salaries and

remuneration

Providing the

necessary support

systems for payroll

requirements

Developing adequate

induction and training

Supporting employee

opportunities for

professional

development

Managing succession

planning of staff

Assisting with the

performance

management and

review process

Developing and

implementing HR

strategies and

initiatives aligned

with the overall

business strategy

Bridging

management and

employee relations

by addressing

demands, grievances

or other issues

Managing the

recruitment and

selection process

Readily and openly provide

information, proactively

communicate work status,

priorities, and deadlines.

Convey changes

immediately and

consistently. Find effective

and efficient ways to solve

problems, to better serve

the company and

employees, and to remain

fiscally

responsible. Take full

responsibility for activities

and are accountable for

work. Horner commitments

and take pride in my work.

ADMINISTRATOR • CLASSIC MOTORS • SEP 2020 - MARCH 2021 ROLES JOB PURPOSE COMMITMENTS

Capture invoices

into Quickbooks

and filing them

Keeping staff files

current and up to

date.

Signing up all

new staff on

contracts.

Administrator providing

both clerical and

administrative support to

management, either as part

of a team or individually.

Being involved with the

coordination and

implementation of

Readily and openly provide

information, proactively

communicate work status,

priorities, and deadlines.

Convey changes

immediately and

consistently. Find effective

and efficient ways to solve

problems, to better serve

STRENGTHS

Analytical thinking /

Methodical / Client

Communication I can analyze

situations by looking at reasons

and causes and then evaluate

alternatives and come

up with workable solutions. I

can write concisely and convey

meaning in a manner

appropriate to different

readers, presenting a

persuasive argument, or about

the organization.

Loading all new

staff and updating

current staff

details into

Quickbooks.

Doing Stocktake,

Salary, and

Deductions for

staff.

Capturing,

updating &

confirming

clients details

and bookings

Invoicing clients.

Receiving of

payment

Follow up on

debtors and

creditors

Answer the

phone, greet

personal and

telephone

callers, find out

the nature of their

inquiry.

Changing phone

messages.

Manage office

equipment -

printer, scanner,

telephone

system, Alarm,

internet, and

report faults

In charge of the

Petty Cash.

Tagging and

updating the keys

and Register.

Carry out word

processing, filing,

bookkeeping,

and banking as

required.

Buying and

ordering

stationery,

groceries, and

office supplies.

Keeping the

office neat and all

Filing up to date.

office procedures and

frequently have

responsibility for specific

projects and tasks. In some

cases, oversee and

supervise the work of

junior staff. Most work

involves both written and

oral communication, word

processing and typing, and

requires relevant skills

such as organizational and

presentation skills, as well

as the ability to multitask

and work well under

pressure.

customers, and to remain

fiscally

responsible. Take full

responsibility for activities

and are accountable for

work. Horner commitments

and take pride in my work.

CUSTOMER SUPPORT TEAM LEADER • UNDISCLOSED COMPANY • FEB 2018 - JUN 2019

ROLES JOB PURPOSE COMMITMENTS

Support the

company's

customer service

activities by

directing and

overseeing team

members

The customer support team

leader aims to bring out the

best in employees in order

to accomplish the ultimate

goal of building solid

relationships with those

who interact with the

company.

Readily and openly

provide information,

proactively

communicate work

status, priorities,

and deadlines.

Training new staff

by and getting

new team

members up to

speed on duties

and expectations.

Handling of daily

operations

making sure

correct

procedures is

followed and

routinely

Give direction to

staff members on

what to do and

how to improve.

Evaluating team

and individual

employee's

performance.

Assisting

management with

tasks such as

scheduling, new

initiatives, reward

programs, and

preparation for

meetings.

Capturing,

updating &

confirming of info

on to

spreadsheets

Invoicing clients.

Keeping the

office neat and

tidy and all Filing

up to date.

In addition to the ability to

rally to follow employees

exhibiting patience in

order to appease the most

difficult clients.

Communicating clearly

with team members so that

they

are on the same page in

regard to handling

situations. Following

through on inquiries and

projects to ensure

completion and managing

the performance of others

seriously and tactfully.

Convey changes

immediately and

consistently. Find

effective and efficient

ways to solve

problems, to better

serve customers, and

to remain fiscally

responsible. Take full

responsibility for

activities and are

accountable for work.

Horner commitments

and take pride in my

work.

ADMINISTRATOR • MIKES KITCHEN PARKTOWN • NOV 2015 - DEC 2016 ROLES JOB PURPOSE COMMITMENTS

Capture invoices

onto the Pilot

System and filing

them

Keeping staff files

current and up to

date.

Signing up all

new staff on

contracts.

Loading all new

staff and updating

current staff

details on Pilot.

Doing Stock

Variances and

Deductions for

staff.

Checking Cash

up and capturing

info onto staff

spreadsheets

Capturing,

updating &

confirming

reservations

Administrator providing

both clerical and

administrative support to

management, either as part

of a team or individually.

Being involved with the

coordination and

implementation of

office procedures and

frequently have

responsibility for specific

projects and tasks. In some

cases, oversee and

supervise the work of

junior staff. Most work

involves both written and

oral communication, word

processing and typing, and

requires relevant skills

such as organizational and

presentation skills, as well

as the ability to multitask

and work well under

pressure.

Readily and openly provide

information, proactively

communicate work status,

priorities, and deadlines.

Convey changes

immediately and

consistently. Find effective

and efficient ways to solve

problems, to better serve

customers, and to remain

fiscally

responsible. Take full

responsibility for activities

and are accountable for

work. Horner commitments

and take pride in my work.

Invoicing clients.

Keeping the

office neat and

tidy and all Filing

up to date.

RECEPTION • EAGLE CANYON PROPERTIES • MAR 2015 - OCT 2015 ROLES JOB PURPOSE COMMITMENTS

Answer the

phone, greet

personal and

telephone

callers, find out

the nature of their

inquiry.

Changing door

and phone

messages.

Manage office

equipment -

printer, scanner,

telephone

system, Alarm,

internet, and

report faults

In charge of the

Petty Cash.

Tagging and

updating the key

Register.

Carry out word

processing, filing,

bookkeeping and

banking as

required.

Buying and

ordering

stationery,

groceries and

office supplies.

Loading of

property

information on to

websites, and

update office

listing.

Attend to visitors and deal

with inquiries on the phone

and face to face. Supply

information regarding the

organization to the general

public, clients, and

customers.

As the face of the company,

be welcoming, be

respectful, be helpful, be

informative, be

understanding and being

professional.

VERIMARK 2008 – 2010

Casual to Store Manager

MVC Maintenance & Repair (Kirby) Feb 2008 - Sep 2008 Branch Manager

Northcliff Health & Squash Club

Feb 2006 - Feb 2008 & Sep 2011 - March 2015

Accounts administration assistant controller

The Beauty Practice Mar 2002 - Dec 2005

Beautician / Reception

EDUCATION

BEAUTY COURSE • 2002 • LIN - MARIE

A one-year course learning to provide expert personal care to clients with regard to skin,

body, and nails.

Subjects:

● Facial Skin Care.

● Waxing.

● Manicure & Pedicure.

● Make-up.

● Body Treatments.

● Nail Technology.

● Anatomy & Physiology.

● Business Awareness and Professional Conduct

DIPLOMA IN DIGITAL MARKETING (NQF 4) • 2017 • SHAW ACADEMY The Digital Marketing Course is delivered on a cutting-edge online learning platform. It is designed to give you theoretical and practical knowledge and experience in digital

marketing. This is how you will study marketing: Slides with digital marketing information pertaining to each module and subject. Subjects:

● Social Media Marketing and Management. Most brands today need someone full time to

● manage all their social media channels and public relations online.

● Email Marketing. Email marketing still plays a significant role in the digital marketing

● space.

● Mobile Marketing.

● Content Marketing and Digital Copy Writing.

● Strategy.

DIPLOMA IN LEADERSHIP & MANAGEMENT • 2018 •

SHAW ACADEMY

The Diploma of Leadership & Management is for students who want to learn the skills and expertise required to achieve success in roles involving high-level management and leadership responsibilities. You will learn key skills to apply in the workplace and accelerate your progress. LANGUAGES

English

Afrikaans

REFERENCES

Jan Fourie: 079-***-**** (Northcliff Health & Squash Club) Hester Manson: 082-***-**** (Eagle Canyon Properties and Sales) Ashley Ingram: 072-***-**** (Mikes Kitchen Parktown) Scott Rainier: 072-***-**** (Classic Motors)

Johan Nieuwoudt: 074-***-**** (Boontech)

Contact this candidate