Service Officer Resources Specialist

JOY OGECHUKWU EJIKE

Address: No, **, Obey street Ikeja off Adeniyi Jones avenue Ikeja.

Tel: +234**********, +234**********

Email: **********@*****.***

CAREER SUMMARY

Energetic entry-level Human Resources Specialist. Strategic and innovative HR Executive who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. I assisted with administration of HR for a mid-sized retail company. I facilitated the interviewing and on-boarding of new employees. I organized company events and employee gatherings. I am multi-talented Business Support Human Resource Officer, offering over 5 years commendable work experience, spanning across HR, Office Administration and Customer Relationship, all in Private sector.

WORK/ PROFESSIONAL EXPERIENCE

LANGE AND GRANT COMMODTIES LTD JAN 2021- TILL DATE

HUMAN RESOURCE OFFICER

Actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process.

Create and implement effective onboarding plans.

Develop training and development programs.

Assist in performance management processes.

Support the management of disciplinary and grievance issues.

Maintain employee records (attendance, EEO data etc.) according to policy and Legal requirements.

Review employment and working conditions to ensure legal compliance.

Processed documentation and prepare reports relating to employee activities (staffing, recruitment, training, grievances, performance evaluations etc).

MARKET KNOWLEDGE & INSIGHT LTD. LAGOS AUG 2017 – DEC 2020

ASSISTANT HR OFFICER

Assisted with day to day operations of the HR functions and duties.

Provided clerical and administrative support to Human Resources executives

Compiled and update employee records (hard and soft copies).

Support all internal and external HR related inquiries or request.

Assisted with the daily impress for daily operation.

Assisted with other administrative duties.

ACSA CHEMICAL LTD LAGOS NOV 2016 – AUG 2017

CUSTOMER SERVICE OFFICER

I managed daily correspondences, incoming and outgoing files and mails.

Prepared and formalized information for internal and external distribution.

Maintained company’s records.

Interacted with customers and provided relevant information, regarding company services.

Processed new clients account, maintained clients account and also implemented changes to existing accounts.

FEDERAL GOVT. GIRLS’ COLLEGE SAGAMU DEC 2015 – OCT 2016

ADMIN OFFICER (NYSC)

Managed office supplies stock and place orders when the need arises.

Prepared regular reports on expenses and office budgets.

Maintained and update company databases.

Organized a filing system for important and confidential company documents.

FUNCTIONAL COMPETENCIES

Administration

HR Administration

Staff Recruitment & Retention

Business Development

Interpersonal Skills

HR Policy Development

Commercial Awareness

Orientation & Onboarding

Employee Relations

Employment Law

Strategic Orientation

Problem Solving skills

PROFESSIONAL TRAINING/WORKSHOP

Fundamentals Of Human Resource Mgt (nHRP) 2020

Professional Training on Human Resource Management (WSC London). 2018

Rotary International Certificate of Participation 2014

PROFESSIONAL ASSOCIATION/MEMBERSHIP

Chartered Institute of Personal Management (CIPM) In-view

Proficiency Certificate in Management ( Nigerian Institute of Management (NIM) - 2016

Nigerian Institute of Management Programme (Chartered) - 2016

ACADEMIC QUALIFICATION

B.Sc. Sociology and Anthropology 2014

University of Nigeria, Nsukka

HOBBIES

Researching, travelling, and meeting people

REFERENCES

Available on Request

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