Operations Manager Regional Director

Crista Pounders

**** ****** ***

Hercules, CA ***47

Cell 925-***-****

*********@*******.***

OBJECTIVE

To obtain a full-time position where I can utilize my skills and

knowledge to grow with the company.

QUALIFICATIONS

Excellent interpersonal and communication skills; ability to work

cooperatively and under pressure; ability to communicate with the

public in a professional and polite manner; responsible;

hardworking; multitask; dedicated with high commitment;

proficient with Microsoft Word and Excel.

WORK HISTORY

10/17 – Current

Operations Manager, Gamburd

Operations manager for a medical equipment company; manage a

staff of five outside installers/sales; run the local office answering

phones, schedule appointments, provide support sales/installers

team by preparing contracts, work orders, taking payments;

working with potential and existing clients, troubleshooting, showroom visits; oversee warehouse operations; manage inventory/ordering; work with a forklift unloading/loading freight; inside sales for purchases, rentals

05/02 – 08/17

Assistant Regional Director, Vanguard Cleaning Systems

Started with the company as an Account Manager, promoted to

Operations Manager after one year of employment, later promoted

to Direction of Operations and now an Assistant Regional Director

for the last six years; managed a staff of three; providing assistance

to inside office personal and sales staff as needed and supporting

the Regional Director; maintain customer service relations with

new and existing clients through field visits and phone calls;

accounts receivable for all clients over 60 days past due; support

franchisees in any area needed regarding their initial education,

accounts and financial information; working with different vendors

for training and cleaning materials and equipment; keeping

confidential all business, programs, and information; finalizing

monthly reports related to operations; account sales and franchise

sales.

10/98 – 04/02

Certified Training Manager, Labor Ready

Started as a Customer Service Representative, promoted to Branch

Manager after one year and promoted to Certified Training

Manager; Manage a staff of two to four employees along with

twenty to fifty temporary workers; planned, directed and

monitored branch sales, customer service and marketing activities;

conducted jobsite safety visits; assisted in hiring, providing staff

development; training of all new hires and promoting of personnel;

conduct branch weekly close, preparing and submitting required

administrative reports and financial information; recruit, dispatch,

pay and drive temporary employees to jobsites; accounts

receivable; helped open two new offices.

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate