Office Administrator Customer Service
Resume:
LESEGO GABRIELLA MOLAMU
Profile
Friendly office administrator with three years of experience in office management and organisation. Hard working individual, who is always willing to learn and works well with others. Wonderful communication skills, well organised and has experience in document management. Good Microsoft skills (Microsoft Word, Excel, PowerPoint, Outlook, SharePoint). Obtained experience in safety as certified office safety representative and first aider.
Skills
Managed and organised company document management system.
Responsible for filing, organising, and archiving company documents, such as invoices, employee personal particulars and monthly expenditure records.
Organised office braai’s, lunches, and restaurant bookings.
Ensured Boardroom was always ready for meetings.
Ordering and monitoring of office stationery.
Completed company office safety statistics.
Compiled office credit card reports.
Responsible for company time and attendance (Auditing and ensuring that everything is ready for payroll)
Completing company forms and credit applications
Professional attitude and appearance
Time-management skills, with the ability to prioritize tasks
Customer service attitude
Proficiency in Microsoft Office Suite
Technical skills
Hands-on experience with office equipment (e.g., fax machines and printers).
Providing telephone support
Experience
Managing Company social media
Working in the hospitality business
Educational History / Certificated obtained
1.Grade 12 Diploma
2.Level 1 First aid
Previous Place of Employment
Agne Roze Lodge
Responsibilities:
Ensuring that guest rooms are clean and ready for occupation.
Cooking and ordering food for guests. (Breakfast, Lunch and Dinner)
Booking guest into lodge.
Current place of employment
DEI Projects (Pty) Ltd
Responsibilities:
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen, and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort, and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook)
Creating employee files
Placing stationary orders
Filing in company documents/credit applications
Filling records of credit card & fuel transactions
Shredding of company documents
Getting PPE Quotes
Organizing leave forms for payroll information
Compiling Quality control Documents
Ordering and purchasing of office groceries and cleaning supplies.
Digitizing records
Capturing workshop & Head Office daily attendance on ERS biometrics and generating weekly timesheets
Ordering office stationery
Monitoring the use of office stationery.
Completing credit Application
Document Management (Creation and organisation of company documents)
Auditing sites time and attendance
Completing licence renewal forms
Organising and booking boardroom
Monitoring of people coming in and out of office
Ensuring that company documents meet the ISO 9001 requirements
References
1.Aggy Tshwane (2018)
2.Chanelle Lottering (2019)
Contact
Address:
Unit 81 eagle Breeze, Wilge Rd, Laserpark, Honeydew, Roodepoort,
2040
Phone:
Email:
****************@*****.***
Languages:
English
Setswana
Sotho
Nationality:
South African
ID Number:
Interests & hobbies:
Making music
Swimming
Writing
Reading travelling
Interacting with others
Cooking
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