Customer Service Claims Adjuster Ramp Agent

Profile

Experienced professional with a very diverse and multi-faceted background including

military, creative, professional, and skilled fields seeking employment with a dynamic and exciting 21st century company. Combined with a traditional work ethnic and futuristic ideas, proficient with both MAC and PC, as well as Adobe Creative Cloud software and Microsoft Office Suite.

Education and Training

A.A. Web Design and Interactive Media Art

Institute of Charlotte Mail Management

Pitney Bowes

Military

Rifleman and Radio Communications, Chaser United States Marine Corps Desert Storm / Gulf War Veteran

Experience

07/2017-Present Charlotte, NC

DGS/Unifi

Ramp Agent: Assigned to various tasks to ensure timely and proper landing, loading, and departure of Delta aircraft. Customer service, loading bags, cargo, live animals, Human Remains, and weapons. In addition to air and power connections, potable water, and waste disposal.

04/2016- Present Charlotte, NC

Manpower/JP Morgan Final processing of prepared tax returns before they are submitted to the Internal Revenue Service.

10/2015 -Present Charlotte, NC Optimum

Arts Various creative freelance assignments including graphic designs, logos, and web pages.

09/2014- 03/2015 Charlotte, NC

Strata-Force Assigned to Black and Decker, loading trucks via Dock Stockers and Forklifts.

4733 Hanging Ivy Drive

Charlotte, NC 28215

Cell Ph. 718-***-****

***************@*****.***

www.behance.net/optimumarts

04/2014-09/2014 Charlotte, NC Synergy Installations Establishing or breaking down office environments, and troubleshooting.

04/2012-04/2014 Charlotte, NC Providence Financial Group Quality Assurance, and training via call monitoring to ensure that employees are providing excellent customer service and remaining within federal regulations. Training new employees and retraining employees who had poor performances. Office closed. 2009-2012 Unemployed

07/2001-04/2007 Charlotte, NC MetLife Auto and Home Claims Support and Customer Service 2001-2004 Mail, file, and telephone services. Auto Claims Adjuster 2004-2007 coverage, claims, material damage, total loss, repairs, rentals, medical and if necessary, referral to the Special Investigations Unit. Skills Adobe Dreamweaver, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Adobe Animate (CS6), Microsoft Power Point, Excel, Word, Windows 10, Personal Qualities

Leadership, Intelligence, communication, creative / resourceful, well-rounded, manual skills.

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