Customer Service Representative
Resume:
Sharaine
Witherspoon
Lake City, SC 29560
*********************@*****.***
EXPERIENCE
A ordable Suites Of America, Florence, SC — Housekeeper March 2020 - PRESENT
QVC Distribution, Florence,SC— Distribution Handler September 2015 - February 2020
● Operates hand-to-surface methods for all package handling
● Loading and unloading packages onto or from delivery vehicles, trailers, pallets, conveyor system carts
● Determines the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information and sorts packages accordingly
● Performs other duties as assigned
Dollar General, Olanta,SC —Store Associate
May 2013- September 2014
● Greeted customers and assisted them to maintain the highest level of customer service
● Maintained appearance of the store’s interior and exterior company standards including light maintenance duties and cleaning
● Operated cash register
● Carried, lifted and pushed a minimum of 50 pounds of store inventory
● Completed sales and service transactions
Sykes Enterprise, Kingstree,SC —Customer Service Representative
May 2010- May 2013
● Handled inbound calls by answering and solving customer’s questions
● Provided technical support problems
● Posted billing payments to customer’s accounts
● Assisted in placing orders for wireless phones
● Empathize and provided support to customers nationwide SKILLS
● Strong written & verbal
communication, critical
thinking and
organizational skills
● Good grammatical
and punctuation skills
● Effective
problem-solving and
detail-oriented skills
● Works well in a group
or team setting and
highly resourceful
● Ability to handle
customers with a
positive attitude and
resolve issues
● Proficient in Microsoft
Office products
● Dedicated to
complying with rules
and regulations of an
organization
● Capable of typing 52
words per minute
●
LANGUAGES
English
McDonalds, Florence,SC —Cashier
October 2009- May 2010
● Responded professionally to customers
● Obtained accurate food orders
● Ensured food and store items were stocked accurately
● Prepared food under specific requirements
● Ensured restaurant cleanliness
EDUCATION
Lake City High School, Lake City, SC
August 2007 - May 2010
High School Diploma
References
Micheal Boyer, Affordable suites manger
Courtney Brown, QVC Supervisor 843-***-****
Letitia Burgess, Dollar General Manager 803-***-**** Victoria Hickson, +1-843-***-****
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