Clinic Coordinator Medical Assistant

Deborah Lynn Brown

*** *** **.

Hampton, IL *****

Phone: 309-***-****

e-mail: ***************@*****.***

Strengths

Highly reliable self starter

Excellent customer service

Well organized; works independently in handling multiple tasks

Strong interpersonal skills; genuinely enjoys challenges

Results orientated and dependable; committed to accepted responsibilities

Works independently solving problems, decision making and organizational skills

Operate with independent judgment

Works well under pressure

Certifications

AAMA Certified Medical Assistant

Adult/Child CPR & Defibulator

Mandatory Reporter

Work Experience

Digestive Disease Specialists, Moline, Illinois 2018-Present

Take patient vitals

Room patients, accurately chart medications and dosages

Assist Physician with banding procedures

Accurately input patient information, chart prep for preceding days

Triage patient phone calls

Medication prior authorizations, both online and telephone

Clean and inspect exam rooms for cleanliness, stock supplies, clean equipment

Quad City Endoscopy, Moline, Illinois 2016-2018

Endo Technician

Take patient vitals

Admitting patients, logging information, medical history, medications, and insurance

Discharging patients, discharge instructions, and ordering new prescriptions

Assist physicians in procedures, set up and break down procedure rooms

Watching patient vitals under local anesthesia

Preparing charts for preceding days

Triaging patient phone calls

Genesis Health System, Silvis, Illinois 2015-2016

ED Registrar

Check in/out patients

Run Insurance verifications

Registration of incoming trauma patients and regular intake

Registration of patients after they have been admitted to the hospital to complete chart

Multiple tasks lists

Perform billing and payment collection

Accurately input patient information into the system

Triage priority medical decisions

Use the tube system to deliver patients information to different locations throughout the hospital

Assist medics in acquiring patient’s information to complete their discharge

Genesis Health Plex, Moline, Illinois 2014-2015 (17 Months)

Clinic Coordinator

Coordinates daily operations and staff assignment within the clinic

Served as a focal point of information coming into the clinic setting and its distribution to appropriate individuals

Assisted supervisor in a variety of tasks including new staff orientation, hiring, quality monitoring, and performance evaluations

Training other employees

Ordering supplies

Inventory of equipment

Small budgets

Payroll

Scheduling of employees

Maintained float schedule due to employee absences

Filled in for employees in the front and back due to call-ins

Attended meetings for management

Utilized my problem-solving skills when handling customer complaints

Maintained multiple physicians’ hours and staffing needs

Assumed interim responsibility in the event of the supervisors absence

Coaching of employees in solving work related issues

Coaching of AIDET skills

Regional Surgery Center, Moline, Illinois 2012-2014

EndoTech

Admitted patients

Discharge patients and went over discharge instructions

Input patient information into the system

Electronically sent patients medications to pharmacy of their choice

Started IV’s and prepped the patient for the procedure to be performed

Assisted with biopsies and cultures

Obtained lab specimens

Assisted with steroid injections and placement of nerve stimulators in the Pain Clinic

Placement of 24-hour monitors and downloaded data for physician to review

Retrieved instruments necessary for the procedure being performed

Trinity Express Care, Moline, Illinois 2007-2012

CMA/Surgical Tech

Assist physicians in medical procedures, cultures, and biopsies

Removal of sutures and staples on post-op care visit

Administration of oral medications and injections with accurate documentation into patients electronic record

Calling in prescriptions

Performance of patient call backs following procedures

Performance of labs in the clinic

Ordering of labs and procedures outside the clinic

Changing of bandages following procedures

Sterilization of instruments for autoclave

Order supplies for clinic

Verification of insurance benefits

Dodson Foot Clinic, East Moline, Illinois 2001-2007

CMA/Surgical Tech

Schedule surgeries

Assist physician in surgeries, cultures, and biopsies

Change bandages for all surgical patients

Receptionist duties for 2 clinics

Scheduling patient appointments

Follow up on surgical patients

Order inventory of surgical hardware

Inventory for all 3 clinics

Take and develop X-rays

Casting

Fabrication of foot and ankle devices

Patient verification for insurance

Coding

Documentation of patient history

Maintain physician calendar

Size and ordering of special diabetic shoes

Responsible for calling in prescriptions, writing orders for all labels and tests, retrieve reports

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