TIFFANI HAMPTON JACKSON

**** ****** ****

Elgin, SC 29045

706-***-**** (C) E-mail: adpf0z@r.postjobfree.com Professional Summary

Thirty years of effective customer service experience with a proven ability to provide extraordinarily organized and comprehensive support for an executive. Excellent listening skills combined with leadership abilities, teamwork, time management and problem solving experience with the ability to effectively and professionally communicate in any way. Demonstrated proficiency in spelling, punctuation, and grammar. Proven experience in producing quality work, in a fast-paced environment consisting of diverse personalities and rapidly changing priorities. Able to handle confidential or sensitive information with discretion. Work Experience

Blue Cross Blue Shield of South Carolina (40hrs a week) Marketing Assistant I 12/09/19 – 02/24/20

• Provided overall administrative support

• Responsible for the distribution of applications and/or leads to appropriate agents

• Maintained information from applications and/or leads in database

• Prepared various daily/weekly/monthly reports as needed

• Responsible for ordering and maintaining supplies Coldwell Banker Residential Brokerage

Realtor – NE Office, Elgin, SC 02/01/18 – present

• Managed client database and followed up with clients regularly.

• Organized proper information and conducted Buyer and Seller consultations.

• Successfully negotiated contracts for Buyers and Sellers.

• Submit all necessary documents for compliance.

• Communicated on a regular basis with clients, agents, Title Officer, Loan Officer, and vendors from contract to close of property

Administrative Coordinator (40hrs a week)

Palmetto Health Hospital – Richland, Columbia, SC 10/10/16 – 04/05/19

• Assist and provide support for the Critical Care Director and Medical Surgical Specialties Director.

• Performs duties in planning, directing and coordinating secretarial and administration functions of departments.

• Handles independently a wide variety of clerical and administrative functions.

• Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications

• Responsible for department specific projects as assigned. (i.e. special events, PGR updates, training, etc.)

• Coordinates department schedule and/or calendar for directors.

• Supports Nurse Managers for the Critical Care Unit and Medical Surgical Specialties – 14 units

• Responsible for the input of payroll and leave request for reporting nurse managers, submit RN Preceptors, payroll adjustments, corrective action forms to HR.

• Performs other assignments as directed.

Tiffani Hampton Jackson

Administrative Coordinator (40hrs a week)

Augusta Housing and Community Development,

The City of Augusta, Augusta, GA 09/29/14 – 07/29/16

• Assist and provide technical support for Deputy Director/Managers/Supervisors with various reports, presentations, and special projects. Monitor reports and setup files as directed by the Executive staff or other designated employees.

• Handle and process Rehab and Emergency applications and contracts include assigning projects to inspectors.

• Implement Environmental Review Reports (ERR) for all city departments including demolition, rehabilitation, down payment assistance (DPA), and new construction projects to include building methodologies, material use, and project alternatives.

• Assess, write-up, and distributes environmental reviews in accordance to HUD regulations.

• Effectively interact with outside agencies, customers, and staff in full compliance with AHCD policies and procedures, while maintaining professionalism and productivity

• Maintain highly confidential information in compliance with Community Development Block Grants

(CDBG), Emergency Solution Grants (ESG), HOME Investment Partnerships, Housing Opportunities for Persons with AIDS (HOPWA), and Neighborhood Stabilization Program (NSP) policies and procedures

• Drawdown funds for Integrated Disbursement Information System (IDIS) for CD Staff and other staff as requested.

• Input of payroll and leave request for all reporting staff, submit reclassifications, changes in job descriptions, and/or increases to HR.

Residency Fellowship Program Coordinator, Department of Emergency Medicine

(50hrs a week)

Medical College of Georgia/Georgia Regents University, 03/18/13 - 09/15/14

(formally Georgia Health Science University/Augusta State University), Augusta, Georgia

• Provided administrative support to the Vice Chairman of Academic Programs, Director of Pediatric Emergency Medicine, Director of International Medicine, Director of Wilderness Medicine, Director of Emergency Medicine, and Director of Emergency Ultrasound programs included planned and organized events.

• Managed the development, planning and coordination of the residency, fellowship, and clerkship programs.

• Developed, organized and directed recruitment activities; identifies eligible participants; may or may not include extensive and overnight travel for interviewing/recruitment; counsels participants on financial aid/loan deferral opportunities.

• Administered and managed the policy implementation of all rules, regulations, and prescripts regulating educational programs; reviews participants requirements such as credentialing, licensure, FMG, visa.

• Insured program accreditation with regard to compliance of potential participants with the criteria of corresponding organizations such as American College of Graduate Medical Education (ACGME), Residency Review Committee (RRC), Graduate Medical Education (GME) and HIPPA.

• Developed program management systems to include curriculum and lecture scheduling.

• Developed, coordinated and planned annual educational program participant orientation, graduation and extracurricular activities.

• Managed coordination and authorization of educational program budgets and expenditures to include recruitment, coordination with Graduate Medical Education (GME), and coordination with other corresponding accounts such as RI, OOG, Foundation, P-card, etc.; reconcile all accounts and expenditures.

• Managed evaluation system to include participant evaluation, grade reporting; coordinates participant file maintenance; monitor and counsel program participants when needed. Oversaw administration of educational exams. Maintained informational database system for various reporting purposes and curriculum inventory.

Tiffani Hampton Jackson

Executive Assistant to Associate Vice President of Academic Affairs 08/01/96 – 03/15/13

(40hrs. a week)

Augusta State University, (formally Georgia Health Science University/Augusta State University), Augusta, Georgia

• Maintained, scheduled and prepared detailed itineraries /daily appointments for Associate and Assistant Vice Presidents itineraries and daily appointments

• Scheduled and arranged travel for the Vice President for Academic Affairs and Associate Vice President for Academic Affairs

• Maintained various budgetary accounts in excess of $600,000 +

• In-put, tracked, and maintained all purchase requisitions for Academic Affairs through PeopleSoft and P- card system

• Maintained SACS files & input accreditation documents/information into Xitrac.

• Maintained and approved travel budgets for faculty searches for 19 departments

• Managed and handled all recruitment of new faculty hires, reappointments, and tenure and promotions of all faculty.

• Developed tracking system and maintained 200+ Memorandum of Understanding (MOU) records

• Supervised student assistants/work study students

• Input of payroll and leave request for reporting staff and students Education

Real Estate School for Success 12/17

Realtor

Augusta State University, Augusta, Georgia 05/13

Associates Degree, Applied Science-Criminal Justice Computer Skills

Word Perfect 10; Microsoft Word 2002, 2007, 2010; PowerPoint; Excel; BANNER; PeopleSoft; Xitracs; ERAS; One45; ADP

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