CHERYL L. CLINKENBEARD

***** ***** ****** ** ** Gig Harbor, WA 98329

Cell: 408/826-2544 Email: adpegj@r.postjobfree.com

Objective:

Seek full time Customer Service/Call Center position.

Summary of Qualifications:

Extensive experience in patent prosecution and client communications.

Knowledge of patent prosecution laws, rule, regulations, terminology and formatting.

Detail oriented.

Flexible personality; ability to work with minimal supervision and interacts well with all levels of management in a professional manner.

Self motivated, able to motivate others.

Excellent verbal and written communication skills.

Proficient with Microsoft Word, Outlook, Lotus Notes, FileMaker Pro, Foundation IP, Patent Hunter, EFS-Web, Public and Private PAIR. Familiar with Excel and Lecorpio.

Professional Experience:

Oct. 2015 – Dec 2020 DOCKETING MANAGER/PATENT SECRETARY

Haverstock & Owens LLP, Sunnyvale, CA

Responsible for docketing all incoming US and Foreign IP documents. Direct corporate liaison to clients, attorneys and various US and International Patent Offices. Provided general help with Patent Prosecution to several attorneys and patent agents. Customer/Client service was a main part of this job with daily communication, both written and verbal, to clients and internal staff.

Back-up Receptionist to include covering the switchboard and to greet/assist clients and prepare for meetings/presentations.

Nov. 1995 - April 2015 PATENT SECRETARY/PATENT ADMINISTRATOR

Blakely, Sokoloff, Taylor & Zafman LLP, Sunnyvale, CA

Provided secretarial support to several Partners in all aspects of patent prosecution. Performed as Patent Administrator to multiple large clients, to include database support and reporting, docketing and special projects.

Duties included: Domestic and Foreign Filing. Patent prosecution for provisional and utility patent applications from beginning of prosecution to issuance of the patent; obtain signatures for formal documents to complete the application process, including filing of Assignment documents via EPAS; Review and process all USPTO office actions; Preparation of shells for Office Action responses; Electronic filing of submissions with the Patent Office; Correspond with client to report all incoming and outgoing USPTO correspondence; Preparation and filing of Powers of Attorney, Terminal Disclaimers, Request for Correction, Payment of Issue Fees, Certificates of Correction; Obtain Issued Patents and Non-Patent Literature; Monitor docketing daily and maintain a close working relationship with the attorney and the client regarding docket items, upcoming deadlines, authorizations and specific instructions.

Nov. 1986 – Sept. 1995 OPERATIONS/CUSTOMER SERVICE MANAGER

TOYS R US – Winchester, San Jose, CA

Responsible for the day-to-day operations to include all banking, daily cash report reconciliation, payroll, supervised cashiers and Customer Service Associates and performed all Human Resource duties.

Education: Gonzales High School, Gonzales, CA

Graduated 1986

Evergreen Valley College

1986 - 1988

References available upon request.

References:

Sheryl Sue Holloway, Partner

BLAKELY, SOKOLOFF, TAYLOR & ZAFMAN LLP

1279 Oakmead Parkway

Sunnyvale, CA 94085

408/729-8300

adpegj@r.postjobfree.com

Connie Thayer

BLAKELY, SOKOLOFF, TAYLOR & ZAFMAN LLP

1279 Oakmead Parkway

Sunnyvale, CA 94085

408/729-8300

adpegj@r.postjobfree.com

Angela Quinn

BLAKELY, SOKOLOFF, TAYLOR & ZAFMAN LLP

1279 Oakmead Parkway

Sunnyvale, CA 94085

408/729-8300

adpegj@r.postjobfree.com

Carrie Merzbacher

SONY CORPORATION OF AMERICA

16530 Via Esprillo, MZ 7190

San Diego, CA 92127

858/663-2381

adpegj@r.postjobfree.com

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