Accounting Representative Billing
Resume:
Tina Kaschner
Merchandising Manager - Kohls
Rochester, NY 14612
**************@*****.***
deliver professional and high quality customer service to every customer, every time. Skills: Self-motivated Team player with commitment to always improving Skilled manager with motivational skills
Focused on the ability to multi-task Strong organizational skills Work Experience
Merchandising Manager
Kohls - Batavia, NY
February 2017 to Present
Designed displays to make the store experience interactive and engaging Arranged items in favorable positions and areas of the store for optimal sales Organized and located inventory and updated store spreadsheets Upheld stock levels and proper pricing for multiple product lines Established and maintained proper high traffic displays, resulting in increased sales Ran weekly and monthly strategy reports to analyze business trends and make recommendations Assisted in gathering and moving materials and equipment for the assigned displays Effectively communicated and coordinated execution of the planogram with store management Built effective relationships with each store to develop superior customer satisfaction Printed various labels and tags for all merchandise Continuation of recruitment, interviewing, and hiring of possible store associates Conscientious of potential employees personalities to place in appropriate departments within the store for optimal success
Operations Manager
Kohl's - Rochester, NY
January 2015 to February 2017
Opening and closing of the store
Associate development
Supervision of merchandise sales areas to ensure proper execution Ensuring that every customer leaves the store highly satisfied every time Resolve escalated customer complaints
Lead incoming freight team and replenishing of the sales floor Participates in the hiring process
Leads store meetings
Assisting in merchandising product, warehousing, processing damaged products. Kohls
Ad Set Supervisor
Rochester, NY
Responsible for signing the store's different departments. Strong attention to customer assistance and satisfaction. Expert Appliance LLC
Customer Service Specialist
Rochester, NY
Receive all incoming calls.
Coordinate technicians daily schedules.
Handle customer complaints to provide reasonable solutions. Provide customer explanation on billing.
Ordering of parts for service calls.
Handled weekly payroll, bank deposits, all incoming invoices. Hutchings Y&R, Midtown Plaza
Billing and Accounting Representative
Rochester, NY
Meet with account representatives and discuss advertisement costs. Prepare billing invoices to clients for Yellow Page ads. Hills Department Store
Billing Representative
Horseheads, NY
Process shipping invoices for billing.
Calculate difference in merchandise billed and received. Input balancing information in computer systems.
Education
Associates Degree in Liberal Arts
Corning Community College - New York, NY
September 2004 to January 2015
Skills
Customer Service (2 years), Merchandising (3 years), Operations (2 years), payroll (2 years), RECEPTIONIST (2 years)
Additional Information
Skills
Advertising Creative Problem Solving
Customer needs assessment Excel in areas of operations and merchandising Customer service management
Weekly payroll Proficiency in hiring
Statement billings Problem solving for both customers, as well as employees
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