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Incharge Customer Service

Location:
Kolkata, West Bengal, India
Salary:
18000k- 25000k
Posted:
November 18, 2021

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Resume:

ARPAN

DUTTA

(LOGISTIC EXICUTIVE)

************@*****.***

903-***-****/983-***-****

**/* ***** *.*.M.B Sarani po-

Bhadrakali Dist – Hooghly Pin -

712232

**/**/****

in httpwww.linkedin.com/in/arpan.dutta52/

SUMMARY

A professional with entrepreneurial mindset and

analy&cal skills. Experienced in Retail sector &

Ecommerce and IT industry, previously worked in

shoppersstop,and Jack n Jill Retail sector. Enriched with core values of business ecosystem in APAC

region. These endeavours taught how to start a

business from beginning.

PERSONAL SKILLS

Key skills

Operations,Inventory

Management, Dispatch & warehouse

management, Supply planning, Transportation

SPECIALISED IN

Crave Thinking, Effec&veness, Produc&vity,

Hard work and Dodecagon

Analyzing Issues, Decision Making, Project

Management, Strategic Planning and Team

HOBBIES

MUSIC,CRICKET, NEWS

WORK EXPERIENCE

ITC HOTEL SONAR SHERATON & TOWERS (JUNE 2006 TO DECEMBAR 2006)

I have been working as a housekeeping dept for 6months Provide customer service by completing customer requests and/or resolving issues in a timely manner

TATA TELE SERVICES(MARCH 2007 TO SEPTEMBAR 2007) Working as sales executive in Tata Docomo for Prepaid & postpaid connection Active.

SHOPPERS STOP LIMITED KOLKATA (OCTOBAR 2007 TO JANUARY 2019) Working as a customer service associate & cashier. I have been working in customer service in Shoppers stop. Provide customer service by completing customer requests and resolving issues in a timely manner.

Working as a cashier for making bill on store visited customer shopping.

SHOPPERS STOP LIMITED GUWAHATI (FEBRUARY 2019 TO OCTOBAR 2021)

Receiving incharge or as a logistic Incharge also ECOM incharge Having a clear understanding of the company's policies and vision and how the Warehouse contributes to these.

** Supervised facility even on weekends and ensured smooth working.

** Analyzed warehouse processes and provided feedback to improve quality and reduce prices Co-ordinate with transporters for receipt & Dispatch of consignments.

** Maintaining the daily operation of the distribution center in the areas of stocking, receiving, dispatch for stockroom.

Overview – Inventory Management, Outward & Inward, GRN, Loss Prevention, cost control, Stock Take. Sap module learn.

Ecom

Order received in store . Making invoice, paking, dispatched to courier

EDUCATION

SECONDARY UTTARPARA UNION HIGH SCHOOL (2003)

HIGHER SECONDARY

BALLY SANTIRAM VIDYALAYA (2005)

LANGUAGES

ENGLISH

HINDI

BENGALI

Additional skils

Advanced basic computer

.Ms office ( Excel & word)



Contact this candidate