HEIDY JARAMILLO
**** ***** ***** **, **** Gardner, NJ 08826 908-***-****
********@*****.***
OBJECTIVE
Focused, highly disciplined, enthusiastic, competed and detail oriented, medical office administrator -committed to taking care of people –bi-lingual English/Spanish –quick study – a variety of client service experiences especially in the health care industry- eager to contribute to your high volume office facility .
PROFESSIONAL SKILLS
Patient Care:
Greeted and prepped up to 50 patients per week for medical procedures in a high volume, public health care facility.
Provided kindness, gentle care and supportive “bedside manner” to all patients.
Called patients to schedule follow appointments.
Physician’s Assistant:
Assisted with medical procedures including: patient treatments, specimen collections, pap smears, and colposcopy.
Cleaned and prepped examinations rooms; cleaned and sanitized instruments.
Medical Billing/Office Administration:
Entered code and billing data into proprietary software system; assessed coverage eligibility with insurance companies including Medicaid and Medicare; submitted bills and lab work documentation.
Sent letters to patients concerning procedures and follow-up treatment.
Organized and filed patient’s charts.
Handle appointment book.
Manage office supplies and treatment inventory.
Translation/Communications:
Translated interviews between physicians, nurses and patients.
Translated questions, treatment, pharmaceuticals, follow up exams and procedures to ensure patient understanding.
Communicated with local and state labs to arrange specimen pick-up.
Customer Services:
Greeted, answered questions and assisted 100’s of customers per day in a national retail chain
Computed sales prices, total purchases and received and processed cash or credit payments
Conducted background checks and opened new accounts, evaluated customer credit limits
Quality Control:
Inspected 6,000 laminated plates per day in a manufacturing company that produced pharmaceutical and industrial materials
Checked shipping labels, labeled packages and prepared inventory for shipping
Employment History
Fitness Instructor (Zumba) Multiple Gyms and Corporates 01/2010-Present
Healthcare Specialist Planned Parenthood, Flemington, NJ 12/2007-08/2009
Sales Floor Representative Kohl’s, Flemington, NJ 2/2005-10/2007
Inventory Inspector John Wiley &sons, Somerset, NJ 5/1995-01/2000
Plate Inspector Agfa- Bayer company, Whitehouse, Somerset 5/1995-01/2000
Education/ Training and Special Skills
GED Stanford Training Institute
Inventory Certificate Received at John Wiley& Sons
Safety Program Agfa-Bayer
Fitness Certificate Various Types of Zumba