Administrative Officer

ADEDEJI BALIKIS ABIMBOLA

**, ******* ******, *****, *****

090******** ******************@*****.***

: https://www.linkedin.com/in/adedeji-abimbola-

balikis-331111193

PROFESSIONAL SUMMARY

Multifaceted and dedicated individual with a comprehensive background in managing multiple customer service functions, resolving any customer complaints, and promoting new products and services. Great communicator with a highly professional attitude and great motivation to grow in a performance based management. AREAS OF EXPERTISE

Excellent Computer Skills

Relationship Management

Financial Reporting and Record Management

Executive & Administrative Support

Profitability Culture/ Business development

Online Sales/Email Marketing

Good and engaging communicator

Customer Service

Digital Marketing/ Content Creation

Excellent Problem Solving/ Researching Abilities.

WORK EXPERIENCE

ARM LIFE PLC, Ikeja, Lagos

Aug, 2019 - Present

Financial Advisor (Part Time)

Address all client requests/inquiries, liaising with all the other bank service providers and interface with back office operations to ensure smooth processing and timely resolution. Identified clients and prospects in need of investment guidance and then recommended investment solution appropriate for each individual.

Process and approve client deposits transfer, wire, loan advance etc. Actively worked on constant improvement of client satisfaction,met all performance and sales targets. Determine customer needs and desires by specifying the research needed to obtain market information.

Etcon Analytical Environmental System Services Limited Dec, 2019 - Mar, 2021

Administrative Officer

Prepared monthly job reports, presentations, proposals, quotes, purchase orders, invoices and sales contracts.

Provided a satisfactory content management for company's website, supported marketing, sales and field/project activities.

Handled all domestic & international travel reservations, cutting the company's travel expenses by 10%. Coordinated communcations, track and follow up on requests, submitted quotations and submitted invoices.

Maintained stationaries usage and stock level and ensured office environment is kept clean and tidy. ACHIEVEMENTS & AWARDS

Promoted company and increased sales by creating a good content on the company's website - Etcon Analytical

Implemented a successful updated training program for new office employees to help improve staff retention rate to 79%.

Instituted systems and procedures for a new accounting system which significantly accelerated the efficiency of financial terms.

Adjusted the organization of patient files and practice records, created a more efficient document filing system that saved time, minimized errors and accelerated medical payments by 75% Volunteered as a facilitator and trained over 300 students on Sexual Abuse - Sustainable Development Goals. Achieved recognition for best account officer among a team of 7 during NYSC. EDUCATION

Osun State University, Osogbo

2018

Bsc Economics

Second Class Upper

Great Anchor Secondary School, Ikorodu

2013

SSCE

OTHER CERTIFICATIONS

Jobberman Soft Skills Training Certificate – 2020

National Youth Service (NYSC) Discharge Certificate – 2019 Diploma Certificate in Desktop Publishing –2015

Leadership and Management Skill Professional Certificate – 2019 Project Management Professional - 2020

Certificate In Mastering Communication Skills 2021

Certified Administrative Assistant - 2021

Certified Business Manager - 2021

LEADERSHIP

I was assigned as my Platoon Secretary during service where I facilitated camp activities and varying competition that ensued.

Instructed and trained four interns during a period of company expansion ensuring that they pay explicit attention to company policies & minutes details. -2020 Facilitator - Sustainable Development Goals(SDG), 2019 Secretary - Adewale Youth Forum, Ikorodu, Lagos - 2017 KEY COMPETENCIES

Drive and determination to exceed targets

Outstanding communication skills along with excellent writing, editing and proofreading skills. Strong consulting, influencing & negotiating skills and the ability to win the confidence of stake holders.

Excellent positive attitude and eagerness to learn coupled with a strong team spirit. PROJECTS

AHNi/FHI 360 Bid Projects.

Was a key player in supplying covid-19 equipments to federal government resulting in an increase in Company's profit.

Website Creation

Worked with IT and marketing team to create a new e-commerce website resulting in closed sales increasing by 16%.

VOLUNTEERING

Brainly - Online STEM Tutor, London 2020

International Model United Nations, India. - Campus Ambassador Intern- 2021 Teens Flight Magazine & Development Coach - Facilitator, 2011 - 2019 Bosatec Computer Institute, Lagos, - Computer Instructor, 2016

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