Rural Carrier - United States Postal Service

Elizabeth Aguon

Resides in San Diego, CA - 503-***-**** - **********@*******.***

Skills

● Auditing with scrutiny .

● Effectively manages simultaneous projects.

● Proficient in written communication.

● Ability to remain level-headed amongst chaos.

● Reassuring nature that promotes confidence.

Experience

The Discerning Observer - Corporate Compliance Auditor - January 2006 - Present

● Compliance auditor on a contract basis evaluating maintenance, safety, & customer service standards.

● Provide narratives for business growth opportunities. US Postal Service - Rural Carrier Assistant - October 2020 - September 2021

● Sort, load, & deliver parcels in rural & suburban areas while adhering to proper documentation .

● Provide customer service, obtain necessary signatures, & ensure all daily procedures are conducted in a timely manner.

Internal Revenue Service (seasonal) - Customer Contact Rep - October 2018 - July 2019

● Telephone assistance while abiding to tax laws & regulations & applying sophisticated interviewing techniques.

● Make determinations & use good judgement concerning controversial matters.

● Develop, analyze, & evaluate information.

● Perform complex tax return corrections after thorough research & verification.

● Explain necessary actions to achieve voluntary compliance. Columbia Care Services - Mental Health Counselor - August 2016 - May 2018

● Therapeutic counselor to adults with severe & persistent mental illness while applying trauma informed care & crisis de-escalation.

● Case management & adherence to accurate clinical documentation. Education

Warner Pacific University, Portland - Bachelor of Human Development Mt Hood Community College, Gresham - Associate of General Science

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