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Service Co Operations Manager

Camilla, GA
February 17, 2022

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*** ***** ******** *****

Camilla, Georgia 31730

Phone: 229-***-**** (Mobile)



Over 24 years of operations management experience for the Manufacturing,

Distribution and Transportation Industries.

Highly skilled in budget analysis/management, inventory control and logistics.

Excellent organizational, analytical, decision-making and communication skills.

Detail oriented in a fast-paced environment.


Bachelor’s degree in Business Management, Valdosta State University1991


Oil Dri Corporation of America 2008 to present

A sorbent mineral manufacturer consisting of six product divisions

Regional Manager – Warehousing/Logistics/Scheduling – Ochlocknee, Georgia

Oversee ~ $10M in finished goods/raw materials inventory

Manage nine shipping warehouses located in the Georgia Region, that ship in excess of

100 OTR and 8 boxcars/railcars per day.

Head of three departments that employ 70+ hourly and 10 salaried employees.

Create and implement work processes that improve efficiencies and quality results.

Establish baselines for Key Point Indicators and track results with metrics.

Reconcile inventory/financial month end variances.

Extensive work in Oracle (JD Edwards), Excel, Outlook, Power Point, AS400, and Word.

Trained in Kaizen and use 5S and Visual @ A Glance techniques consistently.

Manage multimillion dollar budget.

XLC SERVICES, INC. 2004 to 2008

A contract supplier specializing in Logistics. This contract was for Procter & Gamble.

Site Manager – Albany, Georgia

Responsible for the Material Logistics Operation supervising 7 direct salaried reports and 200+ hourly employees for the Proctor & Gamble Plant.

Responsible for training, safety, quality, inventory, productivity, cost control, and client


Manage a multi-million-dollar budget.

Audit and correct daily transactions and Work in Process inventories.

Main liaison for all client relations.

Responsible for production-related communication flow and coordination between all

resources committed to each production line for the client.

Ensure that HR functions are compliant in regard to site requirements.

Ensure positive operational results for key performance indicators.

Track inventory variances for finance/accounting compliance.

Analyze and identify the production and material supply needs for operations.

Facilitate weekly business reviews with clients to have directional settings for quality and . production improvement

Knowledge and understanding of GMP and Lean Manufacturing.

UTILITY SERVICE CO., INC. 2001 to 2004

A company specializing in water tower and telecommunications contracts for municipalities.

Head of East Coast Operations – Madison, North Carolina

Responsible for all aspects of production for east coast operations which included nine

states and an average of twenty five projects.

Purchased all materials minimizing lead times and reducing logistic costs.

Managed the flow of production meeting customer demand and production schedules.

Oversee all logistics, scheduling of upcoming projects and inventory control.

Maintain customer communications daily.

Expedited the use of future obsolete and slow-moving materials inventory.

Made recommendations to reduce inventory for improved cash flow.

Calculated materials required to complete projects.

Daily interaction with the area sales team to assist them with achieving their quotas.

Maintain and report all financial information to management for operations.

ROADWAY EXPRESS, INC. 1994 to 2001

A worldwide logistics company

Terminal Operations Manager – Lake Park, Georgia

Responsible for the daily operations of this 142-door facility (170 labor employees).

Oversee the staffing of labor hours to meet the facilities production and cost control


Logistically restructured the dock operation to increase efficiencies, decrease product

handling damage and lower costs.

Coordinate all trailer dispatches according to driver volume and scheduled cut times to

meet on-time delivery requirements to customers.

Gave daily overview of all cost, production and efficiency levels to the District Manager.

Daily interaction with both internal and external customers to ensure satisfaction.

Terminal was awarded the Facility of the Year award in 2000.

Interviewed, hired and trained prospective labor and management employees.

Responsible for the terminal meeting all operational goals.

Perform biannual terminal audits.

Oversee and approve terminal expenditures.

Led quality assurance team to reduce damages and related costs, while improving

customer satisfaction.



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