SHEILA GOLDE MARQUEZ
Muwailah National Paints, Sharjah UAE
Contact Number: +971*********
Email address: ***********@*****.***
7
OBJECTIVE
Seeking a new challenging job in a dynamic and growing organization to enhance and share my knowledge and potentials where there is an opportunity for personal growth and professional development. To advance my career as a member of one of biggest chains, and to get a Receptionist or Supervisory post in the future.
CAREER HISTORY
Employer : RALS HYPERMARKET L.L.C - Dubai
Position Held : Cash Desk Clerk
Period of Service : October 2020 – ‘Till Present
Responsibilities
Welcoming and Provides a positive customer experience with fair, friendly, and courteous service.
Count money in cash drawers at the beginning and end of shifts to ensure the amount is correct.
Register sales by scanning items, and itemizing and total the amount of customers purchase.
Operating cash register POS & collect or receive payment by cash, cheques, credit card from customer.
Processes the return transactions, if needed.
Discounts purchases by redeeming coupons.
Provides pricing information by answering questions.
Checking daily cash accounts, and handling the cash transaction.
Balances the cash drawer by counting the cash sales at the beginning and end of the shift.
Guiding and resolves customers issues and answer their questions.
Providing training and assistance to new joined cashier.
Maintaining monthly, weekly and daily report of transactions.
Employer : Dallas Perfume’s Trading LLC - Sharjah
Position Held : Sales Executive
Period of Service : July 2014 - 2016
Responsibilities
Ensuring high levels of customers’ satisfaction through the excellent sales service.
Maintaining outstanding store condition and visual merchandising standards.
Assist with the sales process by maintaining a fully stock store.
Guiding the walk-in customers to the items they need.
Receiving items from the supplier and count if it is complete.
Replenishing the shelves of the items, when items out of stock, assisting with the check-out of process
Check the system daily, and confirming order of customers by online.
Prepare and take out the customers’ items order, and wrapped or used box if needed.
Count, how many package of items order to send to customers.
Call the courier to pick-up the package items for delivery.
Dealing and process of customers’ item return transactions.
Maintain the cleanliness of the store and make it sure, organize and tidy.
Make sure that all items safe and and expirations is being monitored.
Employer : BASE COAT TRADING L.L.C -Dubai
Position Held : Receptionist
Period of Service : July 2007 – Dec. 2011
Responsibilities
Providing prompt, courteous and efficient services thus increasing guest’s satisfaction.
Welcoming customers or client by greeting them in person or in telephone.
Dealing with booking appointments, answering or referring inquiries.
Directs visitors by maintaining employee and department directories.
Guide or giving instructions, and monitoring logbook, issuing visitor badges.
Completing procedures when customer requests and appropriate reply.
Sending quotation by email, and replying their mail.
Answering questions and dealing with complaints problem.
ACADEMIC & PROFESSIONAL QUALIFICATIONS
College Level
Intermediate Pass with grade A
Microsoft Office Certificate from Sharjah Institution ( Approved by Ministry of Education – UAE)
Certification from Ajman Educational Institution (Approved by Ministry of Education – UAE)
COMPUTER SKILLS
Experience working on Windows7 and 8
Knowledgeable in Micro soft word, excel & PowerPoint applications
Well versed with the use of publisher.
With proficient typing skills.
PERSONAL STRENGTHS
Friendly and easy going with people, keen observer, fast learner and can establish good rapport & customer- oriented individual.
PERSONAL PROFILE
Date of Birth : 27 September 1982
Religion : Roman Catholic
Marital Status : Single
Height : 5’4
Nationality : Filipino
Visa Status : Working ‘till Present
Date of Joining : Immediately
REFERENCES
Available upon request.
I hereby to certify that information above and correct to best fit of my knowledge and belief.
Sheila G. Marquez
Applicant
Sheila Golde Marquez
Applicants