Medical Assistant Customer Service

STEPHANIE RETTA

**** ****** **** **** ** Brownsville, TX 78521 - 956-***-****

*****************@*****.***

People oriented individual with attention to detail and a positive attitude. Seeking the position of

Customer Service Associate; coming with strong knowledge of customer service interaction and

services. Reliable, energetic and resourceful customer service professional with experience

resolving customer complaints and promoting conflict resolution.

EXPERIENCE

03/2015 — 10/2015

MEDICAL ASSISTANT, DR. RAGUTHU, 315 JOSE MARTI BLBVD,

BROWNSVILLE TX, 78526

Drawing blood.

Collecting lab specimens.

Answering phones.

Scheduling appointments.

Explaining treatments to patients.

Filling out billing and patient forms.

EDUCATION

03/2014-11/2014

MEDICAL ASSISTANT, STVT

Completed my medical assistant program at South Texas Vocational Technical Institute. At

STVT, I earned my certificate for Medical Assistant in nine months.

SKILLS

¢ Effective communicating skills ¢ Interpersonal Skills

* Active listener * Clear Communication Skills

* Computer Skills

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