Customer Service Representative, Chat Assistant

Freinet SANON

Civil Engineer, Customer Service Representative

*** ****** **, *********, *** York, United States, 11550

Phone: 1-929-***-****

Email: ********@**********.***

OBJECTIVE: To join a team where I can use my skills as a customer representative, attain a high level of performance and training with the team.

SUMMARY: I’m a Professional with a good domination of computer and multi-tasking work, also with an active listening to provide an excellent customer satisfaction services.

WORK EXPERIENCE

September 2021 – December 2021: Customer Representative (remote) for Allstate FNOL at Liveops.

October 2019 - Agust 2021: Customer Representative (remote) for Agero at Liveops.

july 2017 -October 2019: Chat assitant for property management at Airbnb

STUDIES

Bachelor Degree: Civil Engineering

Technical Customer Skills: Coursera

SPOKEN LANGUAGES: English (Fluently), Creole (Native), Spanish (Fluently), French (Fluently).

SOFTWARE MANAGEMENT

•Microsoft Office (Word, Excel, PowerPoint, Publisher, Outlook)

•Microsoft Project

•Autodesk: AutoCAD, Revit, Robot Structural

•Adobe: Acrobat XI Pro, After Effects, Photoshop

•Chief Architect

•Google Earth

•CSI (Computers & Structures): Etabs, Safe, Sap2000

•Sketchup

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