Customer Service Cake Decorator

ROSEMAY VILLAFLOR

*** *********** **** **** *****

SCARBOROUGH, ON M1G1H2

647-***-**** — ***********************@*****.***

Skilled cake decorator and bakery associate with years of customer service experience.

Hard working ethics, and a friendly team member. Always willing to learn and gain more

knowledge for development.

EXPERIENCE

08/1998 - TO CURRENT

CAKE DECORATOR AND BAKERY ASSOCIATE, METRO INC.

Prepared and decorated cakes for customer's request, and store display. Operated

ovens, proofers, and bread slicers. Packaged and priced each product according to

company pricing procedures. Maintained sanitary food prep station by following

established safety procedures and sanitizing instructions. Followed daily opening and

closing procedures according to store standards

07/2007 - TO CURRENT

BAKERY ASSOCIATE, WALMART CANADA

Retrieved and organized bakery product loads. Operated ovens, proofers, and bread

slicers. Processed merchandise properly and rotated products according to prescribed

standards to encourage freshness. Assisted in weekly inventory management to ensure

consistent product flow. Disposed of damaged and expired goods to uphold safety

standards and provide fresh products.

EDUCATION

04/1995

NURSING, ST. RITA COLLEGE OF NURSING — MANILA, PHILIPPINES

SKILLS

Cleaning and Sanitizing

Safe Food Handling

Supply Ordering

Food Packaging and Labeling

Fluent in English and Tagalog

Dependable and Cooperative

Time Management and Prioritization

Customer Service

Multitasking and Organization

Inventory Management

REFERENCES AVAILABLE UPON REQUEST.

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