Customer Service Representative
Resume:
Gina Collins
Plant City, FL *****
**************@*****.***
Work Experience
Customer Service Representative
Lakeland Electric - Lakeland, FL
September 2020 to January 2022
• Answered the phones
• Assisted customers with questions
• Handled billing issues and order inquiries
• Processed new move ins, move outs and transfers accounts Supply Chain Clerk
W.S. Badcock Corporation - Mulberry, FL
December 2020 to January 2021
• Run and review daily reports
• Gather and entered information into a tracking system
• Monitored incoming inventory and materials from inside and outside of the country
• Contact vendors, distribution centers, retail stores about store products, shipment, deliveries and availability
• Ensure all information accurately entered and processed in the database
• Answered emails and phone calls
Court Specialist II
Clerk of Courts Hillsborough - Plant City, FL
July 2006 to July 2020
• Point of contact for attorneys and customers in their attempt to institute a action in court
• Front counter assisting customers by answering their questions
• Taken in pleadings for court. Open new cases, close cases and reopen cases
• Respond to written and telephone request
• Assist with preparation of paperwork if needed. Process motions, petitions and orders
• Administrator oaths, distribute copies, scan and e-file
• Set cases for hearing
• Prepare files for court and attend court
• Attend court hearings, jury trials and non jury trials
• Maintain accurate record of court orders, notes, sentencing, directives, judgements, evidence and witness lists and other documents. Support judges, attorneys and other agencies in the justice system and/or public
• Made sure the court daily operation run smoothly, making sure appearances and schedules dutifully maintained for each court session
• Pay attention to detail
• Limited supervision
Education
Some college in Social Work
University of Chattanooga - Chattanooga, TN
August 1996 to December 1996
High school diploma
Chattanooga City high - Chattanooga, TN
September 1977 to June 1980
Certifications and Licenses
Notary Public
July 2003 to Present
• Administrator oaths, sign and seal legal documents
• E-file
• Signing agent
• Remote notarization
Additional Information
Core competencies
• Customer service
• Microsoft office
• Case management
• Time management
• Problem solving
• Attention to detail
• call center
• To encourage and motivate team members
• Result oriented
• Organized
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