Support Agent Phlebotomy Technician

Diamonique N Watson

Clermont, FL ***** 407-***-**** ****************@*****.***

Phlebotomy Technician

Detail- oriented, Phlebotomist with extensive knowledge of Phlebotomy techniques and the highest standards of customer service and attitude.

All duties and responsibilities are performed in a courteous and efficient manner.

As a committed health worker, professional with appearance at all times, and possess a calm and friendly manner that quickly puts patients at ease.

Adhere to the strictest professional standards, policies and procedures.

Core Competencies

CPR and Heimlich Maneuver

HIV/ AIDS

OSHA/ Blood Borne Pathogens Standards

PPE and Isolation Procedures

Vacutainer Draws

Medical Terminology

Syringe Draws

Butterfly Draws

Capillary Tube Collections

Order of Draws

Micro Collection Tubes

Education

Cambridge Institute of Allied Health & Technology, Altamonte Springs, FL

Phlebotomy Technician Diploma, ABHES Accredited (220 clock hours)

October 2019 Graduate

Professional Experience

Dollar Tree- Kissimmee, Florida July 2019- Current

Stocker

Accept delivered packages and ensure proper amount of items are inside.

Unload merchandise and stock shelves with unpacked items ensuring the label is visible and clear.

Mark items with identifying codes such as price, stock, or inventory control codes and replenish inventory and replaced damaged or missing products.

Ensure customer receives product.

Stocker

07/2019 - Current Dollar Tree 3201 Rolling Oaks Blvd, Kissimmee, FL

Walmart- Gainesville, Florida April 2018- December 2018

Sales Associate

Greeted customers and made sure they are finding everything they need.

Operated cash registers while adhering to store policy on returns and coupons.

Put away merchandise and rotated stock as needed.

Ross- Kissimmee, Florida December 2017- March 2018

Sales Associate

Delivered excellent customer service that ensured ongoing sales and high levels of customer satisfaction.

Worked with customers to determine their needs and then recommend the right product to solve the customer’s problem.

Assisted in ensuring that the product presentation area is clean and organized.

Developed and cultivated strong buying relationships with customers.

Used company literature and available training resources to stay up to date on product features.

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