Customer Service Collage
Resume:
Site Manager Provide high level customer service and ensure compliance to all company’s rules and regulations. Provide high level customer service and ensure compliance to all Provide high level customer service and ensure compliance to all company’s rules and regulations.
Ensure customer satisfaction by responding to customer enquiries in responsive manner.
Manage daily on-site operations such as headcount, check-ins of employees to ensure staff’s availability during working hours.
Train all temporary employees and new hired staff in line with company policies and procedures.
Organize business review meetings with clients to improve performance continuously and qualitatively.company’s rules and regulations.
Ensure customer satisfaction by responding to customer enquiries in responsive manner.
Manage daily on-site operations such as headcount, check-ins of employees to ensure staff’s availability during working hours.
Train all temporary employees and new hired staff in line with company policies and procedures.
Organize business review meetings with clients to improve performance continuously and qualitatively.
Ensure customer satisfaction by responding to customer enquiries in responsive manner.
Manage daily on-site operations such as headcount, check-ins of employees to ensure staff’s availability during working hours.
Train all temporary employees and new hired staff in line with company policies and procedures.
Organize business review meetings with clients to improve performance continuously and qualitatively.
Highlights
Results-oriented
Revenue generation
Organizational capacity
Operability and commitment
Ability to motivate staff and maintain good relations
Resistance to stress
Good manners
Education
Diploma: On site building and construction management - 2020
Advanced tecnology collage, Mekelle
Hobbies
Playing chess - great way to unwind, destress, and keep the mind sharp.
Experience
09/2017 to 05/2018
Site Manager
Sure Constructions, Mekelle
Motivate and coach employees to meet service, sales, and repair goals.
Create and modify employee schedules with service levels in mind.
06/2018 to 09/2020
Site Manager
AFRO-TSION CONSTRUCTION, Mekelle
Answered customer questions and resolved service issues in a timely manner.
Diagnosed customer issues by asking probing questions and write up repair orders.
Ordered supplies and kept inventory at optimal levels.
Coordinated equipment repairs and maintenance.
09/2020 to Present
DRIVER
RIDE DRIVER, Addis Ababa
Picking up and delivering customers.
Taking the fastest and safest route.
Helping to load and unload the vehicle.
Calculating the right fare and returning the correct change.
Temesgen Tesfay
*********@*****.***
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