Victor Valley Administrative Assistant

MAYLEEN MORINGLANE

***** * *** *** *, Hesperia, CA 92345 760-***-**** *****************@*******.***.***

PROFESSIONAL PROFILE

Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Follows policies, procedures, and guidelines to assure consistent quality. Ability to discreetly manage large amounts of sensitive and confidential information.

Proficient in obtaining and processing information with initiative and action.

Well organized and experienced with Microsoft Office Suite; Types 75 words per minute.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Patient Processing Release of Information

Introduction to ICD-10-CM Coding HIPAA Compliance Anatomy & Physiology

Medical Billing Medical Records Management Patient Registration

Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway

Medical Laws & Ethics Pathophysiology for Medical Office MS Office / MS Word

Computer Information Systems Medical Transcription Office Accounting Principles of Management

EDUCATION

Ultimate Medical Academy

Medical Administrative Assistant, 2016

Westech College – Victorville, CA

Computerized Office Administration, 2012

Victor Valley College-Graduate

Liberal Arts in Social And Behavior Science

PROFESSIONAL EXPERIENCE

IN Home Care – Victorville, CA 10/2010 – 07/2016

Care Provider

Provided personal and homemaking services to elderly, convalescent, and disabled persons.

Helped facilitate and contribute to a positive environment to enhance clients’ quality of life.

Provided companionship, ran errands, and maintained confidentiality of proprietary information.

Baja Taco – Victorville, CA 06/2007 – 10/2008

Cashier/ Cook/ Dishwasher

Performed a multitude of tasks including food production and serving customers at the cash register.

Ensured operation excellence by adhering to systems and standards of the restaurant.

Maintained a clean and organized workstation and guest area.

Worked in a team environment and communicated effectively with managers and co-workers.

Sterling Common – Victorville, CA 04/2005 – 05/2007

Caregiver

Provided nursing care in accordance with resident care policies and procedures.

Ensured that residents and families received the highest quality of service in a caring and compassionate atmosphere, recognizing the individual’s needs and rights.

Maintained accurate records of resident care, condition, progress, and concerns.

Sterling Inn – Victorville, CA 05/2005 – 11/2006

Housekeeper

Accountable for the general cleaning and upkeep of client residences.

Remained team oriented and dedicated to ensuring highest standards were met.

Prioritized and organized work and followed through to ensure duties were accomplished.

Performed duties with attention to detail, accuracy, follow-through, and courtesy.

Help Desk Technician- 2016-to 2020

●Registering Students

●Print Financial Aid Award Letter

●Reset Blackboard Reset

●Reset Web Advisor

●Student Email

●Print Class Schedule

●Parking Permit

●Fax/Copy Machine

●Petition Forms

Counselor Department 2019-2020

● Filing

●Answering Phone

●Answering questions

●Schedule appointments

●Assists Students with class Schedule

●Scan Documents

●Use Colleague technology like Ellucian

Food Pantry- 2019-2020

●Inventory

●Assist students with Breakfast and lunch

●Stocks food and sort food out

Admission and Records- 2020-2020

●Filing

●Shredding

●Answering phones

●Returning phone calls

●Folding folders

●Taking trash

●Looking at Information in Colleagues (Ellucian)

Student Services -2020-2020

●Assist Students with Computer from the Care Act program

●Load Computers up

●Make sure Computer is up and running and works properly

●Assist them with a customer number in case the have issues with their computers

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