Pretoria Travel Consultant

EDUCATION

St. Mary’s Diocesan School for Girls, Pretoria 1989 Matric

• English

• Afrikaans

• History

• Typing

• Business Economics

• Art

Rapid Results College 1992 – 1993

Secretarial and Travel management course.

• Secretarial Course

• Secretarial Practice Intermediate – Pass

• Bookkeeping and Accounts – Level 1

• English for Business Communications – Frist Class Pass

• Typewriting – Frist Class Pass

• Multimate Advantage

• Word Processing Course

• Wordstar

• Travel Management Course

• Client Relations

• Geography of Tourism A&B

• Agency Operations

• Air Travel

• Introduction

• SAAFARI (South African Airways Reservations System), Feb17, 1993 EXPERIENCE

Senior Groups Consultant – F1 Grand Prix Tours, Pretoria – 2018 - Current

• Group flight reservations to various Formula One events worldwide

• Visa assistance to customers

• Domestic and International reservations, airfares and ticketing

• Galileo Reservations System.

Senior Travel Consultant Sure Travel Studio, Pretoria – 2003 - 2018

• Leisure and Corporate Consultant

• Walk In and telephonic consultations.

• Domestic and International reservations, airfares and ticketing.

• All forms of reservations, hotels, car, transfers, rail as well as internet reservations

• Airline frequent flyer reservations i.e. Voyager.

• Visa processing and ordering of Forex.

• Fully inclusive tours and group reservations.

• Travel Insurance - TIC Europe Assistance trained.

• Galileo Reservations System.

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Sales Service Agent Air New Zealand & Ansett Australia, London, UK – 1999-2001

• International and domestic reservations

• Pre-flighting

• International ticketing – manual and electronic

• AU Reservations Functions – Carina and Merlin Systems

• Ques Servicing

• Processing of Star Alliance Air Point Scheme

• CRS Systems: Galileo, Worldspan, Sabre, Amadeus-processing of ques. Medical Reservations Customer Services Agent South African Express Airways, Johannesburg International Airport – 1996-1998

• Reservations Agent

• Groups coordinator

• Interline Department

• Crew Co-coordinator – Reservations and International Ticketing for Crew repositioning and training.

• International Ticketing Experience

• AU Reservations Functions

• Flight Controlling

• SA Express representative for the Z.E.D. (Zonal Discount Agreement) Customer Services Agent SA Airlink Airlines, Johannesburg International Airport – 1992-1996

• Reservations

• Pre Flights, Duplicate bookings

• Reconciliations

• International and External Rebates (Interline Department)

• Yield Management

• Control of flight: Actioning of waitlist and overbooked flights; Special Requests; Confirmation of meals; Medical requests; Group requests and bookings; Updating and loading of SAA Voyager

• Ground Hostess

• Check-in duties

Front of House manageress Villa San Giovani’s Restaurant, Montana Pretoria – 19961997 (After Hours work)

• Computer Work

• Supervising waitresses

• Organizing shifts

• Salaries

• Stock Control

Junior Secretary Swift Rolling CC, Montana Pretoria – 1990

• Typing

• Wages

• General

SKILLS

• Computer Literate

• Microsoft Windows

• Microsoft Excel

• Microsoft Word

• SAAFARI (South African Airways Reservations System)

• Galileo - Central Reservations System

• Carina - Air New Zealand Reservations System

• Merlin – Ansett Australia Reservations System Quick trav and Galileo proficient. REFERENCES:

MR MARCO VAN VELEN – F1 GRAND PRIX TOURS 082******* MRS SOULA MOREZZI – SURE TRAVEL STUDIO 083*******

MRS ADRE VENTER - SA AIRLINK 082*******

DR M MALEKA- TUT 012-******* OR ILZE PIENAAR 083******* MR PIERRE NEL 083*******

MRS PAULA BECKER- LASTING IMPRESSIONS 083*******

MRS ISABEL BEZUIDENHOUT -SANSOR 082*******

MR ISAAC MOPHATHLANE – BUSINESS CONNECXION SOLUTIONS PTY LTD 083******* DR BRUCE PECK – GLENWOOD BIRD AND ANIMAL HOSPITAL 083-*******

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