Customer Service Environmental Health
Resume:
PROFILE
Seeking a position where excellent customer handling
and supervising skills can be fully utilized to maximize the employer satisfaction. Will be a good team player for the achievement of organization goals and its success. EDUCATION
(Institute Name)
SURYA GROUP OF INSTITUITIONS
2012 to 2015
Diploma in Computer Science Engineering.
WORK EXPERIENCE
FUJISOFT TECHNOLOGIES LLC (SALES & MARKETING)
AUGUST 2016 to JANUARY 2017
TECHVIVID SYSTEMS (SALES & MARKETING)
SEPTEMBER 2017 to FEBRUARY 2018
ENOC (AUTOPRO) (SALES CUM CUSTOMER SERVICE)
MARCH 2018 until CURRENT DATE
SUMMARY OF EXPERIENCE
FUJISOFT TECHNOLOGIES LLC (SALES & MARKETING)
Help desk support for clients.
Server installation.
Desktop and Laptop installation.
Troubleshooting on devices.
New client’s office setups.
Site visits to client’s office.
Server installation upon client requirements.
IBRAHIM.K
CUSTOMER SERVICE
EXCECUTIVE
CONTACT
PHONE:
EMAIL:
************@*****.***
LANGUAGES KNOWN:
o Tamil
o English
o Malayalam
o Hindi
PERSONAL DETAILS
o Date of Birth: 17/07/1996.
o Passport No: L6095985.
o Nationality: Indian.
o EID Validity:24/03/2024.
o Notice Period: 30days.
People Learn from mistakes.
TECHVIVID SYSTEMS (SALES & MARKETING)
Help desk complaint attending in queue on
online tickets.
Customer remote support in urgent status.
Regular site visits for maintenance.
Payment receiving from client.
New employee laptop installation.
Domain setup for client office.
Audio system and projector installation on client request behind outlet mall.
CCTV installation and cabling on site.
ENOC (AUTOPRO) (SALES CUM CUSTOMER SERVICE)
Customer satisfaction.
Mystery shopper reports.
Invoicing in daily basis for customers.
Inventory processing on regular basis every 3
months.
Staff supervising and advising.
Disciplinary action issue on staffs neglegance.
Environmental health checking and maintenance
on daily checklist wise.
Customer complaint handling and solving.
Site maintenance managing and justifying.
Sales report to manager’s on regular basis.
Staff file maintaining.
Site expense monitoring.
Petty cash daily check and maintain.
Regular stock ordering on needs.
Staff scheduling.
Quotation follow ups and material ordering.
Everything sometime only.
INTERPERSONAL SKILLS
Enthusiastic individual in customer handling and creating a positive environment.
Excellent communication and relationship
building skills.
Photoshop editing.
Handling and servicing mobile devices.
Innovative thinking.
DECLARATION
I hereby declare that the above details are true. If I have been given an opportunity to work in your esteemed organization and will fulfill your expectations for your development. I hereby also assure that I would discharge my duties to the satisfaction of my superiors with patience.
Best Regards,
Ibrahim.K.
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