Corporate Trainer Application Analyst

CYNTHIA

CAMPBELL

**** ******** **, ****** ****, Tn. 37772, 865-***-****, **********@*****.***

PROFESSIONAL SUMMARY

Experienced in designing, training and developing system enhancements. Compatible and able to communicate with ease with people I encounter. Able to learn new processes, software, or guidelines in a timely manner.

SKILLS

Troubleshooting and diagnostics

Workflow improvement

Client relations

Positive attitude

Quick learner

Change Management

Testing

Verbal And Written Communication

EXPERIENCE

Clinical Application Analyst

Covenant Healthcare Knoxville, Tn.

January 2008 - July 2015

Identified and modified system to serve new purposes and improve workflow.

Effectively trained each discipline at various Physicians Medical offices and Implemented "Go-Lives" from paper to Electronic Medical Records

Tested, maintained, and monitored computer input and provided feedback.

Maintained on-call follow up.

Marketing Coordinator

Home Care Solutions Lenoir City, Tn

January 2007 - January 2008

Marketed Homecare services to area physicians, nursing homes and senior centers. Held senior care fairs.

Increased referrals by 60%.

Introduced specialty physicians to staff who provide specific care based on specialties.

Corporate Trainer

Caris Hospice Knoxville, Tn

January 2001 - October 2006

Conducted orientation to all disciplines.

Performed quarterly on-site audits at 13 offices. Provided exit interviews regarding audit results.

Organized quarterly Leadership Meetings with detailed program.

Business Manager Baptist HomeCare

Baptist Hospital Knoxville, Tn.

September 1980 - January 2001

Created 1st Pulmonary Rehab Program in Tn.

Recruited to become Certified Facilatator in Team Building and trained hospital employees in a 2 day program per employee

Taught Smoking Cessation programs

Implemented laptop training and processes for Baptist HomeCare visiting staff

Implemented online scheduling

Developed marketing strategies and handouts per specialties.

Oversee business office

EDUCATION

Associate of Science

Cleveland State Community College, Cleveland, Tn.

May 1972

Academic

Lenoir City High, Lenoir City, Tn.

May 1970

Contact this candidate