Asp.Net Active Directory
Resume:
THATO MAEYANE
TECHNICAL SUPPORT
e: adp1s8@r.postjobfree.com
APPLICATION FOR POST
Professional Profile
I have gained valuable experience in the wonderful field of Information Technology, where I have even had the opportunity to work remotely in different continents. I hold an Internationally Recognised certificate in Comptia Technical Support where I have managed to gain valuable exposure to the field. I have also completed a certificate in Web Development and Systems Development at DVG Media Studies.
I am an outgoing candidate with an outstanding intellectual ability. I am equipped with many different talents and aspirations which make me highly competitive within any corporate environment. I have a good memory of how software and operating systems work. I have a solid foundation in Information technology and Communications studies. My background has prepared me to excel in this role.
I have experience on an international scale where I have worked as a Tier 1 technical support technician for Ricoh Europe. In this role I was working remotely giving technical support to the Ricoh/Mindshift IT clientele that’s based in the United States of America. Through this I gained valuable experience when it comes to customer servicing and technical PC trouble-shooting. I have experience in Cloud Computing and remote desk support using the following tools:
Ticketing system (Service Now)
Kaseya (Server management)
Active Directories (Password Reset, User domain creation and connection, Group permissions, folder permissions, Outlook trouble shooting)
Office 365 Cloud Computing (OneDrive, Sharepoint, Exchange Admin Center, etc)
Remote Desktop Protocol (remote server and PC access)
Network management and file sharing
On call troubleshooting
VPN troubleshooting
MS Server manager Operating system
Hardware troubleshooting
I have the following skills:
excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
the ability to work well in a team
problem solving skills
a strong customer/client focus
the ability to prioritise your workload
attention to detail.
The ability to think logically
Additionally, my organizational, communication, and problem-solving capabilities prepare me to thrive in this challenging position.
Thank you for your time and consideration.
Personal Details
SURNAME :MAEYANE
FULL NAMES :THATO
ID NUMBER :860**********
GENDER :MALE
NATIONALITY :SOUTH AFRICAN
HOME LANGUAGE :SESOTHO
OTHER LANGUAGES :ENGLISH;ZULU;AFRIKAANS
HEALTH : GOOD
CRIMINAL RECORD :NONE
CONTACT NUMBER :084-***-****/083-***-****
E-MAIL ADDRESS :adp1s8@r.postjobfree.com
ADDRESS :1532 LIBARI STRRET
MOLAPO
1867
Work Experience
T1 TECHNICAL SUPPORT TECHNICIAN OCTOBER 2021 – TO DATE LKE Projects, Full-Time
Giving desktop and networking support to clients:
Installing and configuring computer hardware operating systems,
software applications,
networks maintenance,
printers and scanners installations and troubleshooting
Ad hoc duties (Troubleshooting)
Mapping of network drives
Active Directory management (password and username resetting, adding and removing users to the company domain. etc.)
Referee: Isaac Maeyane
T1 TECHNICAL SUPPORT TECHNICIAN AUGUST 2021 – OCTOBER 2021 Ricoh Europe, Full-Time
Giving Cloud Computing and remote desk support to clients based in the United States of America using the following tools:
Ticketing system (Service Now)
Kaseya (Server management)
Active Directories (Password Reset, User domain creation and connection, Group permissions, folder permissions, Outlook trouble shooting)
Office 365 Cloud Computing (OneDrive, Sharepoint, Exchange Admin Center, etc)
Remote Desktop Protocol (remote server and PC access)
Network management and file sharing
On call troubleshooting
VPN troubleshooting
MS Server manager Operating system
Hardware troubleshooting
Worked remotely full-time
Referee: Adele Olivier (HR Manager)
IT FIELD ENGINEER TRAINEE AUGUST 2019 - PRESENT
Ricoh, Contract
Attending field calls from customers/clients
In stallion of printers with multiple users
Troubleshooting network connections
User code enabling on Ricoh machines
Setting up the @remote features on the Ricoh machines
Mapping of users onto the Paper Cut printing servers
Mapping of users onto printing servers
Establishing and maintaining scanning configurations
Allocating and configuring of the IPv4, Gateway and Domain Name Server(DNS) Referee: Wilson Mokgobo (IT Engineer)
Referee: Sabelo Katse (Technical Trainer – Altron Bytes) 073-***-****
LEARNERSHIP JUNE 2017 – JUNE 2018
DVG Media Training, Contract
- Creation of databases
- Creation of HTML Websites
- Assisting learners with their code and designs
- Creation of database-driven websites using ASP.Net Referee: Erena Jisari
Persons Title: Manager
Contact Number: 073*******
PROJECT ADMINISTRATOR FEB 2010 - MAY 2011
Imison/FCI, Full-Time
Overseeing the projects that are implemented and those which are still under the planning
& designing stages
Attending/schedule meetings and site meetings
Compiling and submitting weekly/monthly reports
Preparing memorandums to any enquiries
Accept submission of claims and facilitate payment process
Issuing Instruction to perform Work (IPW’s)
Maintaining an effective and efficient filling system
Directing and coordinating human and material resources throughout the life of a project by using modern management techniques to achieve predetermined objectives of scope, cost, time, quality and participation satisfaction.
Referee: Dr. Jacques Shipper (COO) / Stephen De Blanche (CEO) PROJECT MANAGMENT INTERN MARCH 2009 - JAN 2010
Gauteng Department of Local Government and Housing, Full-Time
Overseeing the projects that are implemented and those which are still under the planning
& designing stages
Attending/schedule meetings and site meetings
Compiling and submitting weekly/monthly reports
Preparing memorandums to any enquiries
Accept submission of claims and facilitate payment process
Issuing Instruction to perform Work (IPW’s)
Maintaining an effective and efficient filling system
Directing and coordinating human and material resources throughout the life of a project by using modern management techniques to achieve predetermined objectives of scope, cost, time, quality and participation satisfaction.
Referee: Vunyiwe Mabongo (Project Manager)
TOWN PLANNING TRAINEE JUNE 2006 – DEC 2006 & DEC 2007 – AUGUST 2008 Dludla Development Planning Consultancy, Part-Time Student
Attending/schedule meetings and site meetings
Compiling and submitting weekly/monthly reports
Maintaining an effective and efficient filling system
Compilation of a Log Book
Referee: PRINCE DLUDLA (Managing Director)
HOUSING AUDIT INSPECTOR MARCH 2006 (1 MONTH)
Maluleka, Lithuli & Assosiates, Part-Time Student
Attending/schedule meetings and site meetings
Compiling and submitting weekly/monthly reports
Maintaining an effective and efficient filling system
Compilation of a Log Book
Referee: GIANT (Project Manager)
FINANCIAL ASSISTANT’S ASSISTANT NOV 2005 (1 MONTH) Idasa, Full Time
Data Capturing
Filing
Referee: FLORINCE NORRIS (Financial Manager)
Technical Skills
WINDOWS DOMAIN CONTROLLER HIGHLY SKILLED
Active Directory
MICROSOFT OFFICE HIGHLY SKILLED
Microsoft Word
Microsoft Excel
Microsoft Power Point
Microsoft Project
Microsoft Publisher
SQL – (STRUCTURED QUERY LANGUAGE) HIGHLY SKILLED
Creating a Database
Database Administration
ASP.NET HIGHLY SKILLED
Creating a Dynamic Website
Creating Dynamic Systems
PROJECT MANAGEMENT HIGHLY SKILLED
Project Integration Management
Scope Management
Time Management
Cost Management
Quality Management
Human Resources Management
Communications Management
Risk Management
Procurement Management
Education
BYTES ALTRON NATIONAL CERTFICATE IN TECHNICAL SUPPORT
Data Communication and Network Support (CompTIA Exam N10-006) – N+
Computer Technology and Support (CompTIA Exam N10-006) – A+
Mathematical Literacy
Communications in an Information Technology environment BYTES ALTRON CERTFICATE IN MICROSOFT OFFICE 2018
Microsoft Excel
Microsoft Word
DVG MEDIA TRAINING NATIONAL CERTFICATE IN SYTEMS/WEB DEVELOPMENT 2017-2018
Internet & Business Concepts
Web Design using HTML & CSS
Database creation using SQL Server 2008
Web Development using ASP.Net
ICT Fundamental Skills & Business Communication
ROSEBANK COLLEGE NATIONAL CERTFICATE IN PROJECT MANAGMENT(INCOMPLETE) - 2011
Internet & Business Concepts
Web Design using HTML & CSS
Database creation using SQL Server 2008
Web Development using ASP.Net
ICT Fundamental Skills & Business Communication
UNIVERSITY OF JOHANNESBURG N:DIP TOWN AND REGIONAL PLANNING
Communication Skills
Drawing
Geography
History and Principles of Planning
Surveying
Civil Engineering
Planning Design
Survey and Analysis
Theory of Planning
Project Work
Planning Practice
Economics for Town Planners
Legal Principals
Statistics
Computer Applications (CAD)
Housing Development
Legal Procedures
LENASIA SECONDARY SCHOOL MATRICULATED 2004
English (HG)
Afrikaans (HG)
Geography (HG)
Biology (HG)
Physics (HG)
Mathematics (HG)
Attachments
National Diploma
Matric Certificate
Drivers License
Identification Document
User
PERSONAL DETAILS
Name: Thato Maeyane
Nationality: South African
ID Number: 860**********
Date of Birth: 22-09-1986
Age : 31
Gender: Male
Marital Status: Single
Disability: Hip Replacement
Degree of Disability: No assistance required
E D U C ATION
INSTITUTION: DVG Media Training
Qualification: National Certificate in Systems Development
(Website Development) NQF Level 5
Modules Completed: - Internet & Business Concepts
- Web Design using HTML & CSS
- Database creation using SQL Server 2008
- Web Development using ASP.Net
- ICT Fundamental Skills & Business
Communication
Duration: 12 months
L E A R N E R ’ S C O M P E T E N C Y
Internet & Business Concepts Competent
HTML & CSS Competent
SQL Server 2008 Competent
ASP.Net Competent
ICT Fundamental Skills Competent
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