Claims Clerk Library Assistant
Resume:
Candidate Information
Name:
Floyd
Surname:
Ngobeni
ID Number:
Nationality:
South African
Gender:
Male
Race:
Black
Marital Status:
Married
Languages:
English, Afrikaans, Sotho, Zulu
Criminal Record:
None
Driving License
Code B - 08
Contact Details
Email Address
adp1fu@r.postjobfree.com
Disability:
None
Summary of Employment History
Company
Period Employed
Position Held
Kingdom Blue Holdings
May 2021 to date
Commercial Lines Broker
Alivio Consultants
February 2020 to March 2020
Temporary Insurance Administrator
Santam Insurance
March 2011 – April 2018
Commercial U/W Consultant
Santam Insurance
March 2006 to February 2011
P/L Claims Clerk
Avbob
January 2002 to February 2006
Claims Clerk
Mutual & Federal
January 1996 to January 2002
P/L Claims Clerk
Prokard
January 2001 to December 2001
Temporary Tele-Marketing Consultant
Peninsula Technikon
January 2000 to December 2000
Part Time Library Assistant
Department .of Home Affairs
January 1987 to December 1987
Temporary Admin Clerk
DETAILED EMPLOYMENT HISTORY:
Company:
Kingdom Blue Holdings
Period:
May 2021
Position:
Commercial Lines Broker
Responsibilities:
Market commercial insurance to companies and or businesses telephonically or physically visiting premises
Do personal and commercial quotations on insures portals
(Miway/ Santam/ A&G and Hollard)
Handle all related queries from clients and insurers
Reasons for leaving: I foresee little prospects of growth with the Brokerage
Company:
Alivio Consultants
Period:
February 2020 to March 2020
Position:
Temporary Insurance Administrator
Responsibilities: Temporary Insurance Administrator
Administrative support Sales Consultants
Verify and capture policy details on system
Liaise and confirm details with Financing institutions (including banks)
Distribute incoming correspondence to Agents
Telephonic enquiries, photocopying, faxing and scanning
Confidential handling of documents and information in the department
Liaising with courier services for collection and delivery of departmental parcels
Managing all duplication and printing orders and ensure that it is charged to the correct cost Centre’s
Reporting faulty printing machines
Stock taking of electronic equipment and stationery
Ordering and managing of stationery
Handling queries and complaints of clients
Reasons for leaving: Contract not extended due to Corona Pandemic
Company:
Santam Insurance
Period:
2011 - 2018
Position:
Commercial Lines Underwriting Consultant
Responsibilities:
Liaise and advice Brokers of suitable cover options
Assess various Risks and appoint Surveyors where risk requires specialized assessment
Receive Assessment / Survey reports and recommend cover
Receive and refer Technical Broker requests to Centre of Expertise
Underwrite, calculate and determine premium suitable to Risk
Issue new policies as prescribed in Company procedures
Make amendments to policies by adding or cancelling items as requested by Brokers or recommended by the Claims Department
Retention of existing business
Asses profitability of individual policies and cancel in case of non-profitability
Calculate refunds and re-imburse clients for premiums paid after item or policy was cancelled.
Advice Brokers of cancellations
Reasons for leaving: Did not meet requirements set by FSCA (Regulatory Exams)
Company:
Santam Insurance
Period:
2006 - 2011
Position:
Personal Lines Claims Clerk
Responsibilities:
Assist in compiling claim details from clients
Identify items on the policy and register claim on Mainframe
Calculate excess applicable and advise clients accordingly
Appoint Assessors / Loss Adjusters
Appoint Building Contractors / Electricians / Plumbers / Household items where applicable
Appoint Panel beaters in case of Motor claims
Obtain Accident Reports in case of Motor claims
Verify details of case details supplied to SAPS in both burglary and motor accident claims
Reasons for leaving: Moved to Commercial Lines Underwriting
Company:
AVBOB
Period:
2002 - 2006
Position:
Claims Clerk
Responsibilities:
Assist in compiling claim details from clients
Advise claimants of required documents
Register claims
Verify authenticity of documents received
Request confirmation of Death reports from Doctors, clinics and hospitals
Confirm if premiums are up to date
Work out settlement amounts
Process EFT and cheque requisitions
Reasons for leaving: Pursue interest in a different field of Insurance
Company:
Mutual & Federal
Period:
1996 - 2002
Position:
P/L Claims Clerk
Responsibilities:
Register Motor and Non-motor claims
Appoint Assessors
Obtain all relevant SAPS reports out settlements
Workout settlements
Reasons for leaving: Remuneration
Company:
PROKARD
Period:
2001
Position:
Tele-Marketing Consultant
Responsibilities:
Promote and or market exclusive dinning and accommodation Protea Hotels membership to Company executives
Company:
Department of Home Affairs
Period:
1987
Position:
New ID Applications Clerk
Responsibilities:
Assist public with applications for green ID’s
Secondary Education
Course
Institution
Matric Grade 12
Holy Trinity High School
Subjects:
English 2nd Language HG
Afrikaans 2nd Language HG
Northern Sotho 1st Language HG
Biology SG
History SG
Biblical Studies HG
TERTIARY EDUCATION
Course
Institution
ND Public Administration
Public Administration I, II, III
Economics I, II, II
Industrial Psychology I, II
Law: Public Admin I, II
Communication in English I
Kommunikasie in Afrikaans I
Peninsula Technikon
RE5
Moonstone Business School of Excellence
Time Management
In-house Course at M&F – Year 1988
Client Service
In-house Course at M&F – Year 2000
Occupational Safety & Fire Fighting for 1st responders
Scott-Safe – October 2012
Long Term Classes of Business: Investments
FSP Academy – October 2019
MiWay, Auto & General, Hollard, Santam P/ Lines Certificates of Competency
May to June 2021
CURRENT PROGRAMME OF STUDIES FOR PERIOD 2020 / 2021
FETC SHORT TERM NQF LEVEL 4
Institution: Moonstone Business School of Excellence
Computer training and in house training
Power point
MS Word
Outlook
Persetel
References
Name
Institution and Title
Contact Details
Mr Pieter Lourens
Santam - Manager
Contact this candidate