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Customer Service Dale

Location:
Kensington and Chelsea, Greater London, SW7 5BD, United Kingdom
Posted:
January 24, 2022

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Resume:

George Oliveira

Student

Contact

Address

London, Chingford, E4 6PL

** **** **** ******

Phone

074********

E-mail

adp0kx@r.postjobfree.com

Skills

Organization

Excellent

Teamwork

Excellent

Microsoft applications proficiency

Excellent

Punctuality

Excellent

Written Communication

Excellent

Good listening skills

Excellent

Time management

Excellent

I am a conscientious and self-assured individual who can work well in a team as well as on my own initiative. I'm a very organised individual with customer service experience who is now employed at Tottenham Hotspur in a stewarding position with a variety of responsibilities. At the present, I am enrolled in a BTEC Business course at my local sixth form, where I am learning foundational skills regarding a variety of businesses. I'm very ready to find work once I've completed my schooling and am especially excited to begin an apprenticeship once I've graduated.

Education

2015-09 - 2020-03

GCSE:

Heathcote School - Chingford, London

Mathematics Higher Tier-4

Digital Information Technology-Merit (7)

Geography-6

History-5

English Language-6

English Literature-5

Business Studies-6

Effective Digital Working Practices-Merit (7)

Work History

2021-03 - Current

Steward

Tottenham Hotspur, London, Tottenham

Stepped into additional roles during busy times to boost coverage of important stations.

Managed and communicated up and down the organisation to collaborate, solve problems and assist company to achieve my goal in providing exceptional customer service.

Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.

Greeting guests and asked open-ended questions to help determine needs and offer options.

Performed post-event tasks such as breaking down areas, removing rubbish and cleaning facilities.

Processed payments, checked tickets and directed guests to locations.

Provided exceptional customer service to all guests and escalated concerns to management where needed.

Kept watchful eye on game room participants, monitoring compliance with safety protocols and stepping in to correct unsafe behaviors and protect fellow guests.

Interests

Football whether that be playing or watching

Walking

Socialise with friends and family

Reading/E-BOOKS – Currently reading Rich dad, poor dad

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Contact this candidate