MANASI P GHUMARE

I am B.com Graguated with * Years of Experience In Global

Refrigetation (Back office) as Customer Service Executive

(2017 to 2020)

Work Experience -

Customer Service Executive (March 2017 – March 2020)

• Updating data in CRM System

• Reply to customers on Emails and Chats

• Solving Customer with complaints on calls

• Maintain Stock details in Excel

• Making FQR for replacement of AC

EDUCATION -

N. G. Bedekar College of Commerce of Thane

Bachelor of Commerce (B.Com)

March 2014 to December 2016

K V Pendharkar college of Arts, Commerce and Sci

Higher Secondary Certificate(H.S.C)

March 2011 to February 2013

S V Joshi High School

Secondary School Certificate (S.S.C)

June 2010 to March 2011

Languages -

English

Hindi

Marathi

Declaration -

I hereby confirm that the information provided by me is true and Accurate to the best of my knowledge.

Date - Signature-

Vajra Hanuman Society B-6,

Behind New Hanuman

Mandir, Thakurli East

Dombivli - 421201

adp04n@r.postjobfree.com

986-***-****

Personal Details –

• DOB:-03/04/1996

• Married Status-

Unmarried

• Nationality –Indian

• Religion – Hindu

• Gender – Female

Skills –

• Certified in Tally

• Certified in Ms-Cit

• Knowledge of Excel

(Vlookup, Hlookup,

Pivot table, Sumif )

• Emailing

• CRM Knowledge

Contact this candidate