Yelser De Leon 571-***-****

**** ***** **** adp019@r.postjobfree.com

Falls Church, VA 22042

OBJECTIVE

District Manager

CAREER NARRATIVE

Driven to maximize brand, service and overall customer satisfaction through strong leadership and development of teams to maintain a competitive advantage and ensure brand growth and protection.

oExperience in directing and developing strong brand culture among various teams and tenured employees while ensuring optimum levels of performance.

oResponsible for leading and monitoring internal staff and store operations.

Five Guys Burgers and Fries Enterprises, LLC Reston, Tysons Corner, Alerxandria, Virginia 2019- Present

Since 1986 Five Guys has perfect the Burger and its French fries. Originally, started in Arlington Virginia, this small family-owned business has grown in to an international success, with location in Canada, Germany, Europe, Asia and the Middle East. Five Guys take pride in approach and simplicity to its food. Only using fresh ground beef, peanut oil, no artificial additives and a “no freezer Policy” Five Guys has become a muti-billion company with only 3 items on its menu.

District Training Operations Manager

Responsible for maintaining all brand standards and all-corporate locations.

Manage the day-to-day operations of stores in assigned district. Perform weekly operational evaluations and offers written and face to face feedback on Restaurant operations.

Assists General Managers and FGO in operating business profitable Business.

Trains and Develops all Management Personnel

Ensures that the units are properly staffed and have a solid plan for the week.

Reviews daily numbers and calls each manager to coach and praise their results.

Ensures that correct inventory levels are kept and all equipment is maintained in excellent condition

Cava Mezze Grill, LLC, Multiple Locations / 2018 - 2019., Northern Virginia, Washington DC 2018 – 2019

“The Mediterranean hangout” Cava introduces culinary Mediterranean brand without sacrificing taste or health. Changing the meaning of the typical fast casual experience, while also partnering up with local nonprofit organizations to help, support and cultivate a better community and build strong relationships with the neighborhood.

Shop Leader /Field Leader

Reintroduced and maintained culture throughout shop.

Hit a 16.5% Labor Goal with minimum of 13.25

Developed 3 shift manager in 4 months

Beats COGS budget by more then 2%

Maintained P&L green, beat monthly and quarterly numbers.

Chipotle Mexican Grill, Inc., Arlington, Pentagon City, McLean, Fairfax VA 2015 – 2018

Mexican-inspired theme restaurant devoted to using high quality ingredients representing a traditional home-style meal; Chipotle prides itself on maintaining close relationships with our farmers, respectful nurturing of animals and using environmentally friendly products.

Restaurateur/General Manager DMIT (District Manager in Training

Ensure the continuous operation and appropriate staffing remain in place to successfully manage a $3-Million store. Complete training with District Leaders to promote the store status to 1st tier category for 2018 goal.

Collaborate with senior leadership to establish & meet quarterly sales plans across all levels of our team.

Maintain and monitor budgets across the Northern VA market according to calendar year & corporate goals.

Strive to accomplish performance management metrics aligned with corporate goals and responsibilities.

Assisting General Managers to execute on store operations with staffing resources and identifying top performers for leadership opportunities.

Manage vendor relationships and identify future demand for ingredients & supplies based on sales activity.

POTBELLY SANDWICH SHOPS, LLC, Gainesville, Dulles Airport, Tyson’s Corner VA 2013 – 2015

Specialty sandwich shop which provides friendly, fun and expedite catering services to all demographics. Potbelly sets its priority for excellent customer satisfaction and fresh ingredients for all products.

General Manager

Over saw quarterly, monthly and daily sales goals while focusing on customer relations and internal team development.

Control labor costs by way of inventory management and control of COGS (cost of goods sold).

Monitor internal profit and budget loss alongside previous year.

Execute team schedules and manage day-to-day store operations.

Coach and mentor store associates through varying seasonal and quarterly periods.

POTBELLY SANDWICH SHOPS, LLC, Fairfax, VA 2012 – 2013

Assistant Manager

First lead to General Manager, applying all company policies across internal teams, responsible for recognizing and promoting associates to higher positions.

Ensure all opening and security procedures were executed in appropriate time frames.

Delegate shift duties to staff in specific sequences for store opening and closing operations.

Conducte external candidate interviews for internal teams and staffing.

Responsible for knowing and supporting appropriate personnel policies and safety procedures.

YELSER DE LEON 571-***-**** PAGE 2

EDUCATION

NVCC, Annandale, VA

Associate of Business Administration, Expected Spring 2023

AWARDS/TRAINING PROGRAMS

General Manager-In Training program February 2014

Northern Virginia Food Manager License February 2012,2017

SERF Safe Certification April 2012. 2017

Five Guys GMC & DMC certifications 2020

COMPUTER SKILLS

Microsoft Office Suite, POS system - Aloha Enterprise, Menu Link Inventory Control Systems, ADP

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