Elizabeth Reynolds

***** ********** **** ****** ******, CA 92555

951-***-****

adozo1@r.postjobfree.com

Public Relations major with 7+ years of experience assisting with and fulfilling organization staffing needs and requirements. A proven track record of using my excellent personal, communication and organization skills to lead and improve my team, recruit excellent personnel, and improve department efficiencies. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills and business acumen and able to work independently.

Experience

2014 – PRESENT

District Manager/ At The Beach Tanning LLC, Southern California

As District Manager I contributed to the success and growth of At The Beach LLC. I am responsible for the operations of the assigned stores in my district. The expectations and responsibilities set forth in me for overseeing several million-dollar stores include but are not limited to

Recruiting, training and discipline employees

Successful use of staffing tools such as use of Indeed, Ziprecruiter and Monster.com

Achieve personal and company sales goals by ten percent each year

Provide the directions, leadership and motivation necessary to assist the store in achieving sales and profit goals

Ensure our customers are satisfied with their experience

Successful implementation of company programs and initiatives.

Perform a variety of human resources functions to support team members in many locations across Southern California

Managing sales and operations of an entire district

Controlling expenses and payroll budgets

Handling personnel issues, merchandising, and loss prevention.

Ensuring the highest level of customer service throughout the stores

Manage district social media pages for Facebook and Instagram.

A District Manager is a role model and leader and must solve problems, make informed decisions and manage the workforce and time wisely in order to achieve maximum results.

2013-2014

Store Manager/ Massage Envy, Southern California

Protects the assets of the Company.

The Store Manager is responsible for setting an example by being a role model and leader for all salon employees.

Acts and makes decisions in the best interest of the Company.

Ensures and implements all policies and procedures of the spa.

In charge of making front of house schedule.

Training and on boarding all new employees.

Discipline team and train to improve those areas of discipline.

Hold interviews for receptionist, massage therapists and estheticians.

Skills and Competencies:

Proficient with operating systems Windows and Mac OS

Office Suites

Presentation software

Spreadsheets

Budgeting

Time management skills

Conflict Management

Payroll Communication skills

Business management skills

Leadership skills

Strategic-thinking skills

Technical skills

Ability to Multi-tasking skills

Ability to develop and train work force, build relationships, utilize skills of workforce most appropriately.

Ability to manage store operations effectively.

Ability to provide outstanding customer service.

Ability to maintain a fair, consistent set of standards as they apply to workforce.

Ability to adjust priorities and manage time wisely in a fast-paced environment.

Ability to maintain records and documentation pertaining to work force.

Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understands material, and provides instructions to all employees.

Ability to operate all equipment necessary to perform the job.

Honesty, hardworking and dedicated

Organized, excellent communications skills, follow-through, flexible, and multi-tasked.

Excellent customer service skills and financial management skills.

Detail Oriented, Goal Oriented, self-starter with strong operational skills.

Team Player

Able to anticipate problems and recommend solutions

Completes quality of work in an efficient manner and within a reasonable timeframe.

HRIS: PAYCOM

Social media management

Education

December 2018

Bachelor of Arts Public Relations/Cal Baptist University, Riverside, California

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