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Technical Assistant Support Supervisor

Location:
Aurora, CO
Salary:
30,000
Posted:
October 11, 2021

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Resume:

TIA K. MAYBERRY

PO Box ****** Denver, Colorado **237 808-***-**** adoz3g@r.postjobfree.com

Pricing Specialist with over 8 years experience in quoting and managing part life cycles; professional background includes training and development, creating training modules; proficient in learning new software; excellent communication and negotiation skills as well as the ability to develop and maintain professional relationships with employees, peers, customers, suppliers, and manufacturers; instructional design background AREAS OF EXPERTISE

Team Collaboration Course development Time Management

Excellent communication skills Leadership Experience Relationship Building

Interpersonal skills Process Improvement MS Office Suite

Oracle Product Life Cycle Training Material Creation PROFESSIONAL EXPERIENCE ARROW ELECTRONICS, INC. Englewood, CO

Product Manager—Global Alliance Electro-Mechanical 10/2015-2/2021 Act as the liaison between internal sales and suppliers

Responsible for providing product information for Contract Manufactures

Negotiating competitive pricing and availability to increase profitability

Developing professional and productive relationships with suppliers and sales reps

Scheduling and delivering product training sessions when needed

Promoting product lines within specified regions

Training new employees (EMEC bucket)

ARROW ELECTRONICS, INC., Englewood, CO 04/2014-10/2015 Customer Support Supervisor

Oversaw a team of material planners who manage forecasting electronic parts

Supervise team of material planners

Manage business process changes

Utilize reporting tools to identify areas of improvement that drive efficiency and ensure the best service

Offer support for supply chain engagements

Manage employee development and advancement

Hiring and training, performance reviews, coaching, and providing feedback

Develop customer and supplier relationships

Seek out projects and initiatives for service center improvement Product Manager 09/2012-04/2014

Acted as the liaison between internal sales and suppliers

Negotiate competitive pricing and availability to increase profitability

Develop professional and productive relationships with suppliers and sales reps

Schedule product training sessions when needed

Promote product lines within specified regions

University of Hawaii at Manoa, Hawaii M.Ed-- Educational Technology/Instructional Design University of Hawaii Maui College, Hawaii BAS---Business & Information Technology TIA K. MAYBERRY

Page 2

UNIVERSITY OF HAWAII MAUI COLLEGE, Kahului, HI 01/2012-12/2012 Lecturer

Taught online and on-campus students enrolled in the Business Technology program to use computers and keyboards.

Performed assessments on student needs regarding distance and hybrid learning

Designed and developed e-Learning modules to increase student understanding.

Created lesson plans and syllabi for all classes

Managed class curriculum and scheduling

Evaluated student outcomes and course efficacy and maintain student records UNIVERSITY OF HAWAII MAUI CAMPUS, Kahului, HI 09/2011-05/2012 Lecturer/Math Resource Center

Monitored the weekend math lab for the STEM department

Supervised peer mentors

Provided pass codes for quizzes and exams

Reviewed math homework in order to promote and increase understanding VIP FOODSERVICE, Inc., Kahului, HI 12/2009-05/2012 Buyer

Worked closely with vendors, suppliers, sales staff, and other buyers to procure and purchase products in order to fulfill customer needs.

Handled the negotiation and procurement of assigned product lines (all classifications)

Set up sample tastings for the sales team to determine if product will be ordered for specific customers

Management of inventory and vendor performance

Creation, submission, and tracking of purchase orders

Researched product requests

Used purchasing and replenishment software

Management of vendor of growth programs

Utilized reports to manage product life cycle

UNIVERSITY OF HAWAII MAUI CAMPUS, Kahului, HI 08/2008-12/2009 Technical Assistant

Provided technical assistance to students, faculty, and coworkers in the Financial Aid Office

Maintained the Financial Aid website

Handled technical difficulties with online acceptance/communication

Assisted in development and utilization of online tools (financial literacy, survey monkey, data gathering)

Answered questions students had regarding financial aid, FAFSA, MPN, and other financial aid forms

Set up and led workshops for new financial aid recipients EDUCATION University of Hawaii at Manoa, Hawaii M.Ed-- Educational Technology/Instructional Design University of Hawaii Maui College, Hawaii BAS---Business & Information Technology



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