Organized and dependable candidate successful at managing
Multiple priorities with a positive attitude. Willingness to take on added
Responsibilities to meet team goals.
Work History
****-**- E Commerce Account Manager
2020-09 v International Jalandhar Punjab
Responsible for handle teams of Dispatch, Packaging and Billing and check all the teams are functioning in appropriate way. Handle customer queries and resolve the complaints. Responsible for maintain good relationship with the B2B customers. Check and answer the mails of employers in timely manners.
2017-10- Senior Customer Care Executive
2020-03 Conneqt business solution Mohali Punjab
Worked as a Senior Customer Care Executive. Responsible for handle customer queries and complaint about Billing and Network .Also responsible for maintain good relationship with the customer and give them appropriate solutions as per company's terms and conditions.
2008-05- Sales executive
2010-06 Idea Cellular Mukerian Punjab
During this job as a sales executive i was responsible to maintain channel and B2C sale .I was sold sim cards, recharge vouchers and internet packs to the counters and direct to customer by installing canopy.
Education
2015-04- Master of computer application(MCA)
2017-04 Punjab Technical university Jalandhar
2010-05 Bsc-IT information technology
2014-04 Punjab Technical University Dasuya
Hobbies
Playing cricket, surfing on internet watching entertainment
Videos and reading blogs in a free time.
Roam and explore new destinations on holiday.
RANDEEP SINGH
Ecommerce account manager, sales executive and Senior customer care Executive
Contact
Address
s/o sh. Sohan Lal
Dasuya. Punjab. India. 144205
Phone
adoxhk@r.postjobfree.com
https://www.linkedin.com/in/randeep-singh-1525081a4
Skills
Personal accountability
Convincing power I have ability to convince the customer as per organizations responsibilities
I am a good team player know how to maintain good relationship with the colleagues
Have a ability to do multitask at a time
Can understand customer’s emotions and values
Very honest and hard worker
I can mold myself according to the situation