**** ******* **** # ****

Tampa, Fl. *****

410-***-****

adoxgs@r.postjobfree.com

B. LEEANN SMITHYMAN

OBJECTIVE

Demonstrated performer with exceptional knowledge of the diversity, needs of individuals and personal wants.

Knowledge in Microsoft Office Suite programs. Experience in the use of these software applications for the preparation of reports, developing information and maintaining accurate records.

Skilled in learning new concepts quickly, working well under pressure and commutation ideas clearly and effectively.

I have been a military spouse for 25 years serving both in the United States and overseas.

I am looking to utilize my interpersonal skills and I am dedicated to the empowerment of others.

EDUCATIONL

:

BACHELOR OF SCIENCE IN PUBLIC HEALTH

Purdue Global University, Indianapolis, IN. Estimated completion date June 2022

Childbirth education Certificate

FMH Wellness Center, Frederick, MD. 2009

Studies in pregnancy, labor deliver, postpartum and lactation

Early Childhood Development Certificate

H&H Child Care Training Center, LLC, Frederick, MD 2008

Studies of early childhood development and education

International Aviation and Travel Academy1987

American Airlines, Arlington, TX.

Studies of international and United States travel industry.

Tampa Family Health Centers

TMPA, Fl.

May 14, 2019 to Present

Accurately, efficiently schedule appointments

Collects and accurately enters demographic information into theEHR and verifies all correction to be entered into EHR.

Understands and effectively and utilizes training materials, Adheres to policies and procedures.

Supports the mission, vision and values of TFHC.

Adheres to all TFHC accreditation agency, and HIPPA rules and regulations.

Performs other duties assigned by supervisor.

Exceptional customer service skills

Strong communication skills, both verbal and written

Total Marketing Concepts

Sanford, FL

July 2015 to May 2019

High volume call center.

Handled inbound and outbound calls.

Excellent communication skills.

Provided accurate and appropriate information in response to customer’s inquiries.

Demonstrated mastery of customer service call script within specified time frames.

Cross trained for other departments of the call center.

Flexible of demands of call center hours.

Able to meet goals and deadlines.

CDC FLEX TEACHER, FT. DETRICK, MD

LITTLE GIFTS CHILDCARE, POINT OF ROCKS, MD. (PROPRIETOR) 2005 TO 2009

Provided age appropriate lesson plans, along with outdoor environment interactions and actives.

Could take charge of any classroom, ages six weeks to six years within an hour’s notice. It was imperative to be flexible, dependable and able to adapt quickly working independently or in teams.

Provided excellent communication an understanding of early childhood development, education, health and nutrition to parents and fellow staff members.

Advanced written and oral communications. Global understanding and knowledge of cultural differences, communication differences and ability to assess emotional and physical needs.

Have had the opportunity to use observant ability to evaluate and assess any child development situation using personal and professional experience and diplomacy. Offered recommendations to provide a stronger improvement of development.

Accurately provided documentation of personal information, current health, current medications and payment schedules.

Provided families with available military and community resources for assistance.

Aware ofthe community services available. Such as adult education, wellness assistance, counseling, financial services, new parent support, EFM program, childcare and single parent information.

DEPARTMENT OF DEFENSE DEPENDENT SCHOOL SYSTEM

2000 to 2003

Substitute teacher for grades K-12

Followed lesson plans and improvised as needed.

Worked with special needs students and with ESL students.

Met with teachers, parents and students as well as school counselors, psychologist and physicians to discuss and implement independent education plans and consequences.

SATO TRAVEL, SAN DIEGO, CA.

1991 to 2000

Provided travel for government, civilians, family and friend for new graduates and handled leisure worldwide travel packages.

Handled government travel for permanent change of station and temporary orders as well as secret service and high official travel.

Know and understand rules and regulation of emergency travel and handled these situations.

Participated in “Tiger Cruises,” spoke with parents and ships public affairs officers about what to expect and who could not attend the cruise. Responsible for up to 21 children at a time flying from San Diego, CA. to Honalua, Hawaii. Assisted with spouses that wanted to meet a ship while in port overseas.

Was part of the USS Rushmore ombudsman team and provided information for various groups and took part in the “Montel Williams,” presentation.

While living overseas, I would travel back to the United States to help in statewide offices for up to six weeks at a time.

VOLUNTEER AND TRAINING

Volunteered with reading groups grades K-5 twice a week and assisted with class field trips, class parties and on an as-needed basis for class support.

Volunteered I military and civilian youth sports leagues.

Dula I Accompanied mothers to obstetric appointments, attended and assisted with labor, delivery, postpartum and lactation support.

Advised on health, nutrition and exercise. Provided information available for new parent support services and community support.

Taught CCD classes for first communion.

Taught RCIA classes for adults pursuing confirmation to catechism.

Represented the USA tennis team while living in Rota Spain.

Extensive training in women’s health, health insurances and medical assistance. .

Certified in early childhood development and education

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