Vanessa Dickerson

*** *. *** ****** ***** PA, ***23 267-***-**** adowf1@r.postjobfree.com

OBJECTIVE: To secure a position in a professional organization-which will enable me to utilize

my professional skills and enhance my employer's productivity.

EDUCATION: Community College of Philadelphia, Philadelphia, PA

Major: Computer/Secretarial Science

Graduated: May 1984

Associates in Applied science 1984

William Penn High School, Philadelphia, PA

Graduated in 1981 with an Academic Diploma

EXPERIENCE:

2004 – Present -Adult Day Instructor: Elwyn Inc., Media, PA

Duties include assisting with the development and implementation of individual program plans, assisting in the completion of consumer assessments and orientation process of consumers as required. Keeping thorough records of consumer attendance and reports absenteeism to designated personnel. Completing all required documentation in a timely manner. Planning daily activities and community integration outings. Observing all fire and safety procedures policies. Ensuring the personal and physical care of consumers. Utilizing behavior management techniques when necessary.

Present Came to Beatty Hall as instructor for six clients then move to 2: I within six months

1996-2004-Appointment Scheduler/Assistant Supervisor: Ophthalmic Subspecialty Consultants, Narberth, PA

Duties include scheduling and canceling appointments, obtaining patient history over the

telephone, entering referral in inquiry screen, maintain reports of physician direct changes reviewing and comparing patient treatment slips against chart information for accuracy, back-up other phone scheduling secretaries when needed, supervising department when Head supervisor in unavailable and many other tasks that are assigned.

1987-1996- Appointment Center Coordinator: Pennsylvania College of Podiatric Medicine, Philadelphia, PA

Supervised data entry clerks, handled personnel matters, prepared work schedule for staff, communicated with administration regarding recommendations and changes, coordinated schedules through computerized appointment system and performed other duties as assigned

by Medical Director.

1986-1987-Appointment Scheduler: Pennsylvania College of Podiatric Medicine, Philadelphia, PA

Scheduled appointments, ran daily doctor’s schedules for

the Foot and Ankle Institute and Medical Records Departments. Assisted clinical

department with patient information and various projects and promotions,

confirmed patient appointments by telephone, data entry, covered registration desk

when needed and many other tasks as assigned.

1985-1986-Receptionist: London Temporary Service, Philadelphia, PA

Duties included operating the switchboard CRT systems, filing,

light typing, scheduling patient appointments, working closely with the Orthopedic

doctors at Memorial Hospital, heavy telephone work and various other duties.

REFERENCES AVAILABLE UPON REQUEST

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